Simple Google Analytics - Support

[keylesslocks]

I also just noticed that under admin > configuration I have both google froogle config and google base config.... would this mess anything up? how do I remove the old froogle?

thanks

[dkerfoot]

However, since installing the Simple Analytics upgrade, eCommerce is definitely not working. I'm still getting traffic results, but no sales have registered since the upgrade.

This is exactly what I am experiencing. Might be time to bug-check the contrib.

I did notice that the header on google_analytics.php is still listed as 1.2.0 vs. 1.2.1 Probably just an admin oversite, but figured it was worth a mention.

[elfino45]

I'm having a ton of issues getting this google analytics thing to integrate into zen cart.

my head is spinning, i can't look at this anymore. :)

I'm wondering if I can hire someone to fix up my analytics tracking and make a few adjustments to my checkout system. the site is for an upstart clothing company.

if anyone knows someone affordable, please let me know.

thanks

ryan

[rhodesengr]

I feel your pain. In the end, I think mine installed without any problem but I thought I had a problem because it didn't work right away. My best guess is it took Google sometime before their servers recognized the code. If you just setup your analytics, wait several hours (or more) and then see if it starts saying "receiving data" on the google side. Make sure you have the entire number copied out of the code snipet you see on the google side. It should look like "UA-somenumbers-number". Mine is UA-2249671-2 for example. You can see in my previous posts where I started playing around with the last number because it didn't seem to work right away. I just didn't wait long enough. Even after its working, it takes 24 hours before anything shows up in the reports and they only update once a day.

A simple test to see if you installed the module correctly is to view your own home page in a browser, then go up into the browser menus and click View/Source.

The Google code snipet should appear in the page source code near the bottom. It should read exactly like the code you see on the Google setup. If the code is there, looks exactly the same, and the number is right, just let it be for awhile.

If the code is not there when you View/Source, then you have an install problem.

Hope this helps. If you post your site URL I can look and see if the code snipet is there.

Mark
www.essential-stuff-store.com

[Armen52]

Apologies if this has been asked and answered already but my best efforts at finding an answer on the forums have failed.

Does anybody have any suggestions on how to account for cancelled orders and sales in Google Analytics? Is it possible to report back on that data as it can make a material impact in the reporting.

Ideally I'd be looking for a solution where the ZenCart module could report such cancellations once an order's status is changed to cancelled but I would be interested in hearing other methods directly dealing with GA as well.

Thanks,
Armen

[elfino45]

My webstore is

www.homageclothing.com/store

at the end of the code there are several instances (maybe 3?) of the tracking information.

i have no idea why they are all there. i'm not even sure which file to modify in my zen cart installation to remove some of those instances.

any ideas?

another problem i am having is my checkout process. i disabled the login functionality to go for a simpler checkout. my new setup has 5 steps. i want step 1 to be billing information, step 2 to be shipping information, etc etc. It does this wacky thing where the shopper can't seem to have separate billing & shipping addresses.

what a pain in the a**!

thanks for your help.

ryan

[rhodesengr]

My webstore is

www.homageclothing.com/store

at the end of the code there are several instances (maybe 3?) of the tracking information.

i have no idea why they are all there. i'm not even sure which file to modify in my zen cart installation to remove some of those instances.

any ideas?

another problem i am having is my checkout process. i disabled the login functionality to go for a simpler checkout. my new setup has 5 steps. i want step 1 to be billing information, step 2 to be shipping information, etc etc. It does this wacky thing where the shopper can't seem to have separate billing & shipping addresses.

what a pain in the a**!

thanks for your help.

ryan

Ryan,
First, I am no expert and struggling along like the rest of us. I took a look and I see the code showing up twice on some pages and none on other pages. I would think that if your Google Status is receiving data, and the account number matches then you should be getting something. However, your site looks quite different from the basic zencart so perhaps you have changed some files to the point where the plugin is not working. Your change to the login process sounds like that sort of thing. You might need to start with a fresh install, add the modules you want to use, test everything, and then slowly make your changes, re-testing at each step. I think you may have over-hacked your cart.

[donplay]

Hi,

First off...thanks for the mod. Installed without issues on my test server and it's great to be able to add ecommerce tracking so easily to my site.

One tweak I'd like to make...I'd like to have ecommerce reporting on the manufacturer of my items sold as well. I don't think Google Analytics lets you add new variables to track, and I want to keep tracking the product name and category. So I figured the easiest way to do this was to concatenate the manufacturers name to the product name (separated by a dash).

Any tips on how to do this? As a PHP programmer I'm mediocre at best but from a db side it's a pretty straightforward query...

SELECT CONCAT(m.manufacturers_name, " - ", pd.products_name) as products_name
FROM products_description pd, manufacturers m, products p
WHERE p.manufacturers_id=m.manufacturers_id
and p.products_id=pd.products_id

Any help appreciated.

thanks,
Don

[econcepts]

This is exactly what I am experiencing. Might be time to bug-check the contrib.

I did notice that the header on google_analytics.php is still listed as 1.2.0 vs. 1.2.1 Probably just an admin oversite, but figured it was worth a mention.

Just a quick FYI. This item has been fixed. I went in and corrected the error which was, as suspected, the result of a mis installed contribution. Everything is working as should be now.

Thanks for looking at the error message, Eric. The only other installation I have done is Google Checkout and I suspect it is somehow the culprit. I'll have to uninstall it and see if it fixes the problem.

However, since installing the Simple Analytics upgrade, eCommerce is definitely not working. I'm still getting traffic results, but no sales have registered since the upgrade.

I have double-checked my GA settings making sure they didn't somehow reset to default and ecommerce is still activated. I've looked back through the installation process and other than the "error" I copied in on page 63 or 64, it all seems correct.

Do you have any other ideas I could try. Thanks for all the help.

This has to be an installation error. See my above reply.

The only time you get this error is if files are missing during install.

[econcepts]

I also just noticed that under admin > configuration I have both google froogle config and google base config.... would this mess anything up? how do I remove the old froogle?

thanks

Having both the Froogle and Google contributions in place should not affect each other (they are separate entities all together).

I tried to run a test transaction, and got all the way to the point of submitting the order.

Analytics was in place there.

What page are the users taken back to after processing? That will be key here. Is it the typical (checkout success) page or a different one?