Protx VSP Direct 3.x

[conor]

Hi Will,

Just to let you know... a quick search of the forum for "payment_type_full" indicates that your problems are being caused by a problem with your installation of the "super orders" module.

So re-installing it might sort out your problems. Hope that helps! :)

All the best...

Conor

[netparts]

Hi Connor - hope you read this...

Everything OK with 3.4.2 except for Mastercard use - where everytime the card is being 'declined by the bank'

Zen cart reports:

Your card could not be authorised! Please correct any details below and try again, try another card or contact us for further assistance.

(2000 : The Authorisation was Declined by the bank.)

Protx shows the same decline detail. Can't think what's wrong - I'm using the basic defaults and other cards seem OK.

Anybody got any ideas on this?

regards

I had exactly the same problem, turned out it was a problem at the bank (HSBC)! They hadn't enabled on of my terminal IDs (or something like that!)

[eye will]

Hi Will,

Just to let you know... a quick search of the forum for "payment_type_full" indicates that your problems are being caused by a problem with your installation of the "super orders" module.

So re-installing it might sort out your problems. Hope that helps! :)

All the best...

Conor

Thanks Conor,

That I am sure is the problem. I must have loaded the Super Orders and then having read the read me file, given up as you seem to have to rewrite most of Zencart. So I probably gave up, but did not update the sql files hence the files not being found on the database, leading to my confusion. This coincided with the server move and lots of other php files having to be changed.
I will see if uploading the sql patches sorts it out. If not I will try and remove all the files.

Thanks again

Will

[SarahL]

Hi Conor

Hope you are well :):)

We had a letter from Barclaycard Business asking to ensure we are set up for the new Debit MasterCard- apparently need to check that the BIN is recognised by Protx (??!!). The range is 5573 47 to 5574 46.

Do you know anything about this - and would that effect your module??

I have emailed protx and will let you know what they say

Kind regards
Sarah

[conor]

Hi Sarah,

How are you? :)

Hope you are well :):)

I am indeed, thanks for asking! The weather's starting to get nice day to day now so the brief few months a year where Ireland's one of the best places to be are on their way! :)

We had a letter from Barclaycard Business asking to ensure we are set up for the new Debit MasterCard- apparently need to check that the BIN is recognised by Protx (??!!). The range is 5573 47 to 5574 46.

The module doesn't make use of BIN codes specifically because they keep changing and this would force people to have to continually upgrade. It gets around the need for BIN codes by allowing the customer to choose their Card Type from the drop down... if the customer chooses the wrong card, the system can warn them after it has contacted protx, but in general people
should be okay at selecting a card type fro a drop down! :)

So no need to worry about these changes I should think!

All the best...

Conor
Ceon

[SarahL]

I am great thanks - nice and busy and the sun is shining - what more can a girl ask for!!

Thanks for the instant reply - always great service from you guys :):) and even better no changes required - love it!!!

Thanks as always
Sarah

[Berserker]

Hello,

Can someone please tell me how easy it is to upgrade to the payed version of this mod? I have the free mod working and im a bit concerned that I might mess it up when I upgrade.

Thx

[welshop.com]

Hi Again

Was just doing some housekeeping and when checking the Protx FAILED TRANSACTIONS records was surprised to discover loads of INVALID & MALFORMED errors as shown below

Transaction failed Protx validation. Either an INVALID or MALFORMED response was returned.

I have checked on the protx forums and cant seem to get a clear answer as to exactly what this is. Since its making up a very large chunk of lost sales I figured I had better find out.

On a side note: We presently get a rejection rate of 11% through protx - not including duplicates from repeated attempts - it would be interesting to hear what others Commers are experiencing. And while on the subject does anyone know how to review FAILED TRANSACTIONS in Paypal

Cheers
Brinley