Australia Post Delivery Rate Server Down

[RodG]

Hi Rod
I've just got off the phone to GoDaddy and they assure me that they are NOT blocking access by script files to the http://austpost.vcsweb.com/ URL. I've checked my shopping cart again and am still getting the same error message.

You've jumped the gun a little, but no big deal. I'll continue as I'd planned.

In summary:
I have ZenCart hosted with GoDaddy

As you have possibly gathered from other threads, this may very well be your issue. However I'm still not willing to give up just yet.

and am using the apple-zen template.

That shouldn't have any bearing on this problem.

GoDaddy assure me that my site has access to the Austpost URL.

Alas, I have very little faith in what many webhosts have to say, so please bear with me a little while longer.

I've got the Austpost module set to use cURL.

OK. I think that you should leave it that way from here on in. The reason being is that from what I've been reading the cURL method is the only method that godaddy will support, so regardless of the actual problem, this is now a confirmed 'must use'.

Please let me know if there is anything else I can tell you that would help you to pinpoint the problem - or what I'm doing wrong.

Don't go blaming yourself, well, not at least until I say you can <g>

Anyway, here's the situation so far.
1. I have determined that godaddy requires the use of cURL, so don't try anything without this option set.

2. The server @ austpost.vcsweb.com doesn't show ANY accesses coming from any of the godaddy servers (if there are any they aren't being identified as such). Sadly this is a bad sign because I can't confirm that other godaddy users aren't also having a problem. It is possible you are the first Aust zencart user hosted by godaddy.

3. The server @ austpost.vcsweb.com doesn't show any accessess with your webstore URL (www.lakinplates.com).

These are the facts that I/we know.

What we don't know for sure is whether godaddy is blocking access to austpost.vcsweb.com or not. We only have some dweeb on the help desk that has told you that (apologies to any helpdesk dweebs). I reckon they wouldn't know the difference between austpost.vcsweb.com & drc.edeliver.com (the 'official' server for austpost quotations).

Anyway, I'd like to eliminate this possibility if I can, so with curl enabled and configured (so it doesn't crash your system), could you please proceed to step#5 of my earlier instructions, namely:

Step#5
If it still doesn't work and you have performed ALL of the steps above, then, and only then should you edit the php file. You only have to make ONE change (as detailed in msg#15)
----------------------------------------------------
/includes/modules/shipping/austpost.php into a text editor, and looking for the line that reads:
$SERVER = "http://austpost.vcsweb.com/" ;
Change this to:
$SERVER = "http://drc.edeliver.com.au/" ;
Resave the file and see if if the error goes away.
------------------------------------------------------------------

Get back to me with the results (which may or may not change).

Only one thing to be aware of: If it does return a result after making this change, the result may not be accurate (it will only have some of the required data). We can take care of that if need be. The point at the moment is to see if there is ANY change at all.

If nothing changes, return the austpost.php file back to how it was.

Cheers
Rod