Australia Post Delivery Rate Server Down

[Dvixen]

This has already been incorporated into the ozpost module. (kind of. It has its own 'flat rate' setting)

Oh! I must be looking right over it then. Ozpost and storepickup are my only modules for shipping, and when the post server wasn't responding - I had no shipping options available except storepickup.

[RodG]

Oh! I must be looking right over it then. Ozpost and storepickup are my only modules for shipping, and when the post server wasn't responding - I had no shipping options available except storepickup.

Auspost isn't ozpost.

[Dvixen]

Typo on my behalf, I do mean ozpost.

[RodG]

Typo on my behalf, I do mean ozpost.

What was the problem again?

[Dvixen]

Just had it crop up again very briefly, but long enough to confuse a customer.

The ozpost module, when it doesn't recieve an answer from Australia Posts' site, gives Shipping Method "Australia Post ( Unknown error (no methods))" and the Rate "$0.00 AUD" (The same as during the Estimate Postage step, before a post code is entered.)

I've turned on the Flat Rate module that came with Zen Cart to work around when the ozpost module receives no response from the Australia Post website, but I'd prefer a Flat Rate that turned on only if an error or null response was received.

You'd mentioned in your post of the 24th that flat rate is sort of incorporated in ozpost, but I have been unable to locate it.

I think I caught everything I meant to, thanks for your response. :)

[RodG]

The ozpost module, when it doesn't recieve an answer from Australia Posts' site, gives Shipping Method "Australia Post ( Unknown error (no methods))" and the Rate "$0.00 AUD"

Please ensure that you are using the latest module. You should NOT be seeing this error message with a value of $0.00

(The same as during the Estimate Postage step, before a post code is entered.)

This means that you haven't got a fully functional installation. Specifically, the file tpl_module_shipping_estimator.php has been uploded to the wrong place.

You'd mentioned in your post of the 24th that flat rate is sort of incorporated in ozpost, but I have been unable to locate it.

This functionality wasn't added until the second update. You need to update your installation.

Cheers
Rod

[Mr Spotlights]

Just started getting emails from customers receiving this message;

ERROR:Unable to obtain a valid quote from the Australia Post Server.
Please try again later, or contact the store owner if problems persist.

Store has been working fine up until this weekend, don't believe I have changed anything on it.

site is http://mrspotlights.com

Any ideas?. Had a quick read but am new to this so got a bit confused.

Zen Cart 1.3.8a Database Patch Level: 1.3.8

[Dvixen]

RodG, that all worked a charm. I did in fact have a file in the wrong spot, how embarrassing! I'd checked and rechecked and has a second pair of eyes check. >.<

Perfect weekend to check it too, with the Australia Post servers having kittens.

[hrinfo]

Just checked on my server and it works fine. You can see it here http://www.ozsilver.com

[Mr Spotlights]

Disregard my post, had someone look at it and they have it fixed. I dont know what it was but at least it is working now. Thanks