Return Authorization Module (RMA)

[clydejones]

thanks Clyde for responding,
URL for site dytronic*com

Just sent a test submission.

After clicking send I received "your message has been sent".

I also received the following confirmation e-mail:

Thank you for your recent request. Your request has been successfully submitted to Dytronic.com. It will bereviewed and you will receive an email with instructions on how to proceed.If you have not received it within the next 48 hours, please contact usbefore submitting your request again. For help with our Returns Policy, please email the store-owner:xxxx. Note: This email address was given to us during a Return AuthorizationRequest. If you have a problem, please send an email to xxxxx. This email address was given to us by you or by one of our customers. If youfeel that you have received this email in error, please send an email xxxxxx This email is sent in accordance with the US CAN-SPAM Law in effect01/01/2004. Removal requests can be sent to this address and will be honoredand respected. No message is selected

[Dytron]

Just sent a test submission.

After clicking send I received "your message has been sent".

I also received the following confirmation e-mail:

hummm, well thanks for checking that it works.
The only thing I changed before I posted issue was I set
"Only registered customers may submit a return request = false"
so that you could test it without creating account.
I'll check this out and see if this makes a diff?

thanks!

[Dytron]

hummm, well thanks for checking that it works.
The only thing I changed before I posted issue was I set
"Only registered customers may submit a return request = false"
so that you could test it without creating account.
I'll check this out and see if this makes a diff?

thanks!

update, I did check again with "Only registered customers may submit a return request = true" and all works fine

works great! thanks for the help!

[clydejones]

update, I did check again with "Only registered customers may submit a return request = true" and all works fine

works great! thanks for the help!

glad everything is sorted.

[guzzer]

This looks like a great MOD - but before installing just need to check ...

Does the latest version resolve the issue with the reply to email address that has been mentioned several times in this thread?

[clydejones]

This looks like a great MOD - but before installing just need to check ...

Does the latest version resolve the issue with the reply to email address that has been mentioned several times in this thread?

confirmation e-mails are sent to the person making the request and an e-mail is sent to the admin (at the e-mail address specified in admin -> configuration -> e-mail options)

[fred_artemis]

Hi,

I have installed the mod and in fact, it works as it should. I'm very happy with it. However, as I do not use the State, I do not want the STATE to be required.
Can anyone tell me what I should change or remove from a file to have the STATE not required anymore?
Maby I have overlooked the answer somewhere on this forum, but I am looking for a solution for one and a half day now.

Thanks in advance.