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  1. #201
    Join Date
    Oct 2006
    Location
    Surprise Arizona
    Posts
    76
    Plugin Contributions
    0

    help question Add Tracking ID.

    Added Ty Package Tracker to my offline test site today. Selected "Add Tracking ID" dropdown, but can not figure out how to enter the carrier and ID. Screen shot attached. Is "Add Tracking ID" on this screen supposed to open a new dialog?

    Zencart 1.3.8
    Ty Package Tracker 2.2c
    Attached Images Attached Images  

  2. #202
    Join Date
    Oct 2005
    Location
    Chicago, IL USA
    Posts
    1,582
    Plugin Contributions
    29

    Default Re: Add Tracking ID.

    Quote Originally Posted by cropinstop View Post
    Added Ty Package Tracker to my offline test site today. Selected "Add Tracking ID" dropdown, but can not figure out how to enter the carrier and ID. Screen shot attached. Is "Add Tracking ID" on this screen supposed to open a new dialog?

    Zencart 1.3.8
    Ty Package Tracker 2.2c
    Did you enable any of the carriers in the admin. Admin>Configuratiion>Ty Package Tracker?

    Double check also that all the files were uploaded when you installed it.

  3. #203
    Join Date
    Oct 2006
    Location
    Surprise Arizona
    Posts
    76
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    0

    Default Re: Add Tracking ID.

    Yep, none of the carrier types were enabled in the admin config. Thought I had set them, but may have lost the update...

    Seems to be working so far...

    Thanks

  4. #204
    Join Date
    Oct 2007
    Location
    Kentucky - USA
    Posts
    428
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Hi,
    I believe that I am have a problem loading the Fresh_install.sql file. I get the following when I try (I have tried this several times).

    1060 Duplicate column name 'track_id1'
    in:
    [ALTER TABLE zen_orders_status_history ADD track_id1 TEXT, ADD track_id2 TEXT, ADD track_id3 TEXT, ADD track_id4 TEXT, ADD track_id5 TEXT;]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.


    At first I thought...well *Duplicate* will I must have loaded it before (I have loaded the module on my local machine an everything works fine). So I am have loaded mistakenley to my live site when I though I have loaded it on my local site.

    I have completed all other install requirements.

    I do not see the Admin>configureations>Ty_package_tracker

    What are the file names that are added to the sql database?

    My data base has a prefix Zen_

    IF I need to add that to the files how do I do so?

    Thanks for any help.

  5. #205
    Join Date
    Oct 2007
    Location
    Kentucky - USA
    Posts
    428
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Things I have found. I do have the 5 added fields to the Table 'orders_status_history'. So that works. So why am I not seeing Admin>configuration>Ty_package_tracker?

    Maybe conflict with my other mod. Maybe?

  6. #206
    Join Date
    Oct 2005
    Location
    Chicago, IL USA
    Posts
    1,582
    Plugin Contributions
    29

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by Sawhorse View Post
    Things I have found. I do have the 5 added fields to the Table 'orders_status_history'. So that works. So why am I not seeing Admin>configuration>Ty_package_tracker?

    Maybe conflict with my other mod. Maybe?
    I think that means all the files were not uploaded. Or least to the right folders. Double check that first.

  7. #207
    Join Date
    Oct 2007
    Location
    Kentucky - USA
    Posts
    428
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Thanks for the info. I double checked and the files are correct.

    I did however find the problem. It was my Admin Mod. It was doing the correct thing. I was not allowing anything that was not checked to be seen. This new mod was not checked to be seen. So ... When I checked the Admin's appropriate boxes and the Admin>configuration>ty_package_tracker it showed up. So all is well with the world.

    Thanks

  8. #208
    Join Date
    May 2005
    Location
    Tampa, FL
    Posts
    203
    Plugin Contributions
    1

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Sorry for the lack of support on my part. I forgot to update my email address on this site so I was not getting any notifications when people posted questions.
    Thanks jeking for provided support to the users while I was MIA.

    If you are still having problems with this module please repost your question on this forum and I will see if I can help you out.

    Ty.
    The Lord gave and the Lord has taken away; may the name of the Lord be praised (Job 1:21 NIV)

  9. #209
    Join Date
    Jul 2006
    Posts
    213
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Hi Ty,
    Welcome back.
    I still haven't found an answer to my questions in post #198.
    Would appreciate your thoughts.
    Maury

  10. #210
    Join Date
    May 2005
    Location
    Tampa, FL
    Posts
    203
    Plugin Contributions
    1

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by mauryg View Post
    Question about editing the shipper. If we change the shipper, e.g. from Fedex to USPS Flat Rate Priority Mail, how do we edit the shipper so that the tracker will access the correct shipper webpage?

    Second question: When I click on the EDIT button in TyTracker, I only get a blank screen with a 'cancel' and 'submit' button. I have Super Order installed and functioning properly and admin/includes/extra_datafiles/tracker.php says:
    Code:
    define('FILENAME_EDIT', 'super_edit.php');
    So where do I look for the problem? I'm guessing that if I solve the second problem, I'll have the answer to the first.
    1. To edit the shipper, you will have to go to Admin->Configuration->Ty Package Tracker
    You will have to edit the Name, Tracking Link, and Status for each carrier.

    2. I am using an old version of super_edit.php. The newer version may not be compatible. I attached my modded version of /admin/super_edit.php if you guys want to use it. If you want to try it out, make sure you may a back up copy of the original /admin/super_edit.php before you use my modded version. If it doesn't work or you don't like it, upload the original version back to the server.
    Plan B: You can change it to
    Code:
    define('FILENAME_EDIT', 'super_orders.php');
    and it will link the edit button to the Super Orders Mod.
    Attached Files Attached Files
    The Lord gave and the Lord has taken away; may the name of the Lord be praised (Job 1:21 NIV)

 

 
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