Just another Cross-Sell mod (support thread)

[BettyC]

I suggest to anyone who tries to use this mod, please don't use it. You don't want to have the problems that I have had and am still having and have someone with the right skills to fix the screwups in this mod and hopefully fix my website. I am hoping it can be fixed and is still in that state and I have yet to hear back yet.

You shouldn't be contributing if you don't know what you're doing, it can cause alot of issues for others needlessly.

You say you guarantee nothing. Guarantee you won't contribute to something that is harmful to others hard work. Like I said there should be some type of configuration control to prevent something like this for everyone's sake.

[yellow1912]

Many people are using this module without any problem.
It's your attitude that makes me feel absolutely no reason to lend any help. Before you blame it on anyone, why dont you ask yourself why I refuse to help you? I even helped many other people fix their sites problems at absolutely no cost, because they were nice to me. You were not, period.

I wouldn't serve customers like you even if I get paid for it.

[BlessIsaacola]

I suggest to anyone who tries to use this mod, please don't use it. You don't want to have the problems that I have had and am still having and have someone with the right skills to fix the screwups in this mod and hopefully fix my website. I am hoping it can be fixed and is still in that state and I have yet to hear back yet.

You shouldn't be contributing if you don't know what you're doing, it can cause alot of issues for others needlessly.

You say you guarantee nothing. Guarantee you won't contribute to something that is harmful to others hard work. Like I said there should be some type of configuration control to prevent something like this for everyone's sake.

For a newbie your post are somewhat on the offensive side. Keep in mind that some of us are actually using this mod successfully and enjoying the efficiency it provides over previous versions of cross sell mods.

I have been on this forum now for more than 4 years and I can say majority of the time, things like this are mostly user error. Trust me, if the experience you're having is global to everyone using this mod you would have seen a lot more post about these issues.

Yellow1912 actually happens to be one of the contributors on this forum that take great pride in their mods and try to release updates as new issues are discovered. Saying nothing is guaranteed is basically a CYA it doesn't mean any developer is releasing harmful mods to intentionally destroy your site.

If you're interested in getting FREE help on this forum, you will have to change your tone a little bit. I promise you, it will get you farther than your current approach.

[CES]

@BettyC

I totally agree with yellow1912 and BlessIsaacola.

And, to help you for next time, backup - backup - backup, both your files and your database before making changes. If anything goes wrong, you can restore back to the old ones.

And, get a test site going in a different directory with a different database. Then you can test as much as you like without effecting your live shop.

Common sense really. And please be courteous. When you start paying for support or contributions you can then complain loudly.

Craig