Supertracker

[aeisecurity]

Hello a_berezin ,

Thank you for your reply.

the version of mysql running on my server is 5.0.22

AeiSecurity.

[Manoz]

Hi, I got the problem with original files from http://www.zen-cart.com/index.php?ma...roducts_id=683

I can't read and open file - includes/classes/supertracker.php
its probably broken, I try multiply downloads, please if you can send me the right file and upload file to the contribution on downloads.

my mail: mano ( at ] sonshi . pl

thx!

[langflyer]

when I install the SQL, i got these msg...

Success 10 statements processed.
Error ERROR: Cannot insert configuration_key "" because it already exists
Error ERROR: Cannot insert configuration_key "" because it already exists
Warning Note: 1 statements ignored. See "upgrade_exceptions" table for additional details.

pls advise. thanks in advance.

[morlock]

I have a problem with my site ronloganhealth.com. I loaded the sql database by opening it up in notepad and copied and pasted it over to the sql path loaded in my zen cart admin and had no errors. I copied over the files to all of the directories with no issue, but when I try to load my site nothing comes up. a blank screen and nothing else but the words Done at the lower left hand corner of my browser.

Doah!

Make sure you copy over all of the files. I missed one the geoip.inc in the includes directory.

If it dosent work double check that you loaded all of the files.

[coolglobal]

I am trying to exclude my ip address from the Supertracker results. One problem thought, it seems that everytime I open my browser, I have a new IP address. As you can imagine this will badly skew the statistics results. Is there any solution to this problem?

[Tot 2 Teen]

Hello Everyone,

I have recently upgraded to ZenCart 1.38 and now am having problems with some of the functions of SuperTracker. It worked great on my 1.37 version. Does anyone know if it works well with 1.38? The areas I am having trouble with is the successful checkouts and bailed carts on the last 10 visitors page. I've tried reloading the files and nothing has changed....any thoughts out there?

[BlessIsaacola]

Hello Everyone,

I have recently upgraded to ZenCart 1.38 and now am having problems with some of the functions of SuperTracker. It worked great on my 1.37 version. Does anyone know if it works well with 1.38? The areas I am having trouble with is the successful checkouts and bailed carts on the last 10 visitors page. I've tried reloading the files and nothing has changed....any thoughts out there?

What do you mean by "The areas I am having trouble with is the successful checkouts and bailed carts on the last 10 visitors page"
We are using this mod with zc138a without problem. How did you concluded that cart abandonement is due to this mod?

Thanks!

[jenny_lisa1]

I just re-install supertracker, the installation seems fine, I can see it under admin/configaration, and admin/Reports.
But the problem is : it alwasy says: the Supertracker database currently holds 0 rows. I can use "Who's online" to see there are more than 10 visitor already, how come supertracker couln't catch any record?

Thanks

[chrisroge]

I have the same problem. I am running zen 1.3.7 and SuperTracker. I have a text box option for products where the customer can type a gift card message. If you place a apostrophe in the text box and hit add to cart the following message is displayed - and the browser must be closed and reopened so clearly losing sales here when this happens!


(to make this easier to read note that the text I entered to generate this message was... test'test (note apostrophe)

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'test";}}}', cart_total = '246.99', order_id = '0' WHERE tracking_id='411'' at line 1
in:
[UPDATE zen_supertracker SET last_click = NOW(), exit_page='/index.php?main_page=shopping_cart&number_of_uploads=0', exit_page_name='The Shopping Cart', num_clicks=num_clicks+1, added_cart='true', categories_viewed='a:3:{i:99;i:1;i:1;i:1;i:100;i:1;}', products_viewed='*149?', customer_id='1742', completed_purchase='false', cart_contents='a:1:{s:36:"149:aaa5db04b044c7dceb59b62a2f9b462c";a:3:{s:3:"qty";d :1;s:10:"attributes";a:3:{i:1;s:1:"1";i:2;s:1:"5";i:3;s:1:"0";}s:17:"attributes_ values";a:1:{i:3;s:9:"test'test";}}}', cart_total = '246.99', order_id = '0' WHERE tracking_id='411']

[JuxiZoza]

If you place a apostrophe in the text box and hit add to cart the following message is displayed - and the browser must be closed

Did you apply the patch shown in a_berezin's previous message?
That patch is critical, because it adds the zen_db_input function to the update process.
Which in turn calls PHP's 'addslashes' function to add the needed \ in front of the single quote, double quote, and backslash.
Your parse errors should go away.

Juxi