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  1. #1
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
    Plugin Contributions
    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Mike_Dean View Post
    Hi Andrew,

    RP was working ok, then for some reason I am now having an issue.

    I have put points onto a customers account, but in Admin they show up as Reward Points Earned, but as you can seem, they don't show up in the Value of Earned section.

    Value of Pending: $0.00
    Reward Points Earned: 1000
    Value of Earned: $0.00


    When I go through the checkout process, its shows as:

    Current Reward Points:1000 points earned
    Value of Redeemed Reward Points:$0.00
    Redeem Reward Points: (is un checked)


    If I tick the checkbox, then continue to process the order, the order total amount does not get adjusted,

    Sub-Total: $175.50

    AustPost (Parcel Post - 4 days Estimated Delivery Time)): $10.50

    GST: $16.90

    Value of Redeemed Reward Points: -$0.00

    Total: $186.00

    Reward Points earned: 160


    Yet, when I go back into Admin, the points have been deducted ?????

    Value of Pending: $0.00
    Reward Points Earned: 160
    Value of Earned: $0.00



    I've re-installed the mod and re-tried and its the same
    Your redeem ratio was set to 0- re-installing the mod just reset the ratio back to the default (0.01). And yes the points will be removed from the earned as you had ticked the box.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  2. #2
    Join Date
    Feb 2006
    Location
    Central Coast, NSW, Australia
    Posts
    560
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    0

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by hem View Post
    Your redeem ratio was set to 0- re-installing the mod just reset the ratio back to the default (0.01). And yes the points will be removed from the earned as you had ticked the box.
    Ok.. I clearly have a gremiln.. I have not touched or installed anything and now I have this issue again. (Rapidly removing hair..!!!)

    I checked the ot_rewards_points and nothing seems to be amiss.

    I even copied the original across and no change..

    Where do I set (re-set) the ratio ?

  3. #3
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
    Plugin Contributions
    8

    Default Re: Reward Points Module- Live Release now available.

    Right- new version has been sent off to the contribs:

    v1.11a
    Added an uninstall.sql script to remove Reward Point sql items.
    Added Configuration item to set minimum order value to redeem points against.
    Added Configuration item to allow redeem of RP against Subtotal or Total (inc. shipping)
    Added Reward Points on Attribute Price for products that are Priced By Attribute
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  4. #4
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
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    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Mike_Dean View Post
    Ok.. I clearly have a gremiln.. I have not touched or installed anything and now I have this issue again. (Rapidly removing hair..!!!)

    I checked the ot_rewards_points and nothing seems to be amiss.

    I even copied the original across and no change..

    Where do I set (re-set) the ratio ?
    Admin->Customers->Group Reward Points. Global Redeem is on the top right hand side.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  5. #5
    Join Date
    Feb 2006
    Location
    Central Coast, NSW, Australia
    Posts
    560
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    0

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by hem View Post
    Admin->Customers->Group Reward Points. Global Redeem is on the top right hand side.
    More brownie points to you..

    I wonder whyt it re-set it self..??

    Ok will wait patiently for the latest version to upload to contribs..

  6. #6
    Join Date
    Mar 2008
    Posts
    9
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    0

    help question Re: Reward Points Module- Live Release now available.

    Hi hem,

    Thank you sooooo much!

    BUT

    I have done what you said again and again. But it still doesn't work.

    ( zen-cart1.3.8+MySQL 4.0.27-log+PHP4.4.7 )

    I installed the 'new.sql' and got this:

    17 statements processed.
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    Note: 10 statements ignored. See "upgrade_exceptions" table for additional details.

    I clicked "Layout Box Controller" and got :

    1064 You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near 'SELECT SUM(`reward_points`) FROM reward_status_track ph WHERE p
    in:
    [UPDATE reward_customer_points rc SET `pending_points`=`pending_points`-IFNULL((SELECT SUM(`reward_points`) FROM reward_status_track ph WHERE ph.`customers_id`=rc.`customers_id` AND ph.`status`=0 AND ph.`orders_id` NOT IN (SELECT `orders_id` FROM orders)),0);]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

  7. #7
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
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    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by walkerhxg View Post
    Hi hem,

    Thank you sooooo much!

    BUT

    I have done what you said again and again. But it still doesn't work.

    ( zen-cart1.3.8+MySQL 4.0.27-log+PHP4.4.7 )

    I installed the 'new.sql' and got this:

    17 statements processed.
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    ERROR: Cannot insert configuration_key "" because it already exists
    Note: 10 statements ignored. See "upgrade_exceptions" table for additional details.

    I clicked "Layout Box Controller" and got :

    1064 You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near 'SELECT SUM(`reward_points`) FROM reward_status_track ph WHERE p
    in:
    [UPDATE reward_customer_points rc SET `pending_points`=`pending_points`-IFNULL((SELECT SUM(`reward_points`) FROM reward_status_track ph WHERE ph.`customers_id`=rc.`customers_id` AND ph.`status`=0 AND ph.`orders_id` NOT IN (SELECT `orders_id` FROM orders)),0);]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
    You can ignore the errors- they just mean that you've already installed the mod. Have you downloaded the latest version of the mod??? It has code that by-passes the error you are seeing.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  8. #8
    Join Date
    Mar 2008
    Posts
    9
    Plugin Contributions
    0

    help question Re: Reward Points Module- Live Release now available.

    Yes,I have installed "Reward Point Full Suite1.10C" and did what you said again and again. But it still doesn't work.

    Maybe "reward_points_functions.php" has bug?

    I would be crazy

  9. #9
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
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    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by walkerhxg View Post
    Yes,I have installed "Reward Point Full Suite1.10C" and did what you said again and again. But it still doesn't work.

    Maybe "reward_points_functions.php" has bug?

    I would be crazy
    Can you confirm that you have a MySQL table called YOURPREFIX_reward_status_track on your ZenCart database.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  10. #10
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
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    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by hem View Post
    Can you confirm that you have a MySQL table called YOURPREFIX_reward_status_track on your ZenCart database.
    Ah- just copped it- you need at least MySQL v4.2 to run this mod.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

 

 
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