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  1. #1
    Join Date
    Feb 2006
    Location
    Central Coast, NSW, Australia
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    560
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    Default Re: Reward Points Module- Live Release now available.

    We went live with the rewards program last night and have had 2 orders placed using PayPal, and both have gone through smoothly.. (Fingers crossed this continues....)

    Will see what happens when the same customer uses their reward points on a new order..

  2. #2
    Join Date
    Feb 2006
    Location
    Central Coast, NSW, Australia
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    560
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    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Mike_Dean View Post
    We went live with the rewards program last night and have had 2 orders placed using PayPal, and both have gone through smoothly.. (Fingers crossed this continues....)

    Will see what happens when the same customer uses their reward points on a new order..
    Ok.. False alarm..

    Edit.. The emails went through with confirmations etc, but the points did not get allocated and they are not showing as earned or pending ?

    And in Admin the points are not showing either.. I have to manually allocate them

  3. #3
    Join Date
    Oct 2007
    Posts
    41
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    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Mike_Dean View Post
    Ok.. False alarm..

    Edit.. The emails went through with confirmations etc, but the points did not get allocated and they are not showing as earned or pending ?

    And in Admin the points are not showing either.. I have to manually allocate them
    customer will receive the order confirmation Email in the first time, because they didn't use the points. (They don't have the points to use)
    In the second order (admin add pointd to his account), if they use the point to check out via paypal, they won't receive the confirmation Email.

  4. #4
    Join Date
    Aug 2006
    Posts
    231
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    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Mike_Dean View Post
    We went live with the rewards program last night and have had 2 orders placed using PayPal, and both have gone through smoothly.. (Fingers crossed this continues....)

    Will see what happens when the same customer uses their reward points on a new order..

    Can you check the order and see what the transaction type is? Is either "unique" or are both "web_accept"?

  5. #5
    Join Date
    Feb 2006
    Location
    Central Coast, NSW, Australia
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    560
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    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Rasyr View Post
    Can you check the order and see what the transaction type is? Is either "unique" or are both "web_accept"?
    Both are unique.

    Are people still having an issues with RP when paid via PayPal ?

  6. #6
    Join Date
    Aug 2006
    Posts
    231
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    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Mike_Dean View Post
    Both are unique.

    Are people still having an issues with RP when paid via PayPal ?
    Yes, and it seems to happen when the Transaction Type is "unique". Paypal purchases with a transaction type of "web_accept" seem to work ok.

    Andrew IS working on this issue. In the meantime, you just need to manually enter points (which is what I do).

  7. #7
    Join Date
    Jul 2008
    Location
    Pittsburgh, Pa
    Posts
    50
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    Default Re: Reward Points Module- Live Release now available.

    OK so I done everything and when I go into Layout Box COntroller there is no Shopping Cart with Rewards option. How do I activate this.

 

 

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