Download Attribute Dropping - wishlist mod?

[barco57]

post the url and specifics of the order for me to check.

[HinterWelt2]

post the url and specifics of the order for me to check.

It happened several times with Roma:
http://www.hinterwelt.com/HWEStore/i...products_id=39

It has happened at least three times I am aware of on Kobold Quarterly
http://www.koboldquarterly.com/KQSto...&products_id=1

And we just got a report of mass attribute dropping on YGN in the Dungeon Crawl series from Goodman Games.

http://www.yourgamesnow.com/index.ph...roducts_id=848

This one in particular is currently not associated with its download.

In the end, most of these are repaired when we notice the link is dropped.

Thanks,
Bill

[yabyummy]

I am having the exact same problem on my store. About 10% of my customers are not getting the download file attribute attached. In an attempt to fix this I even tried adding the download attribute in code for any item that has it. In other words I force the attribute to add and it still gets dropped about 10% of the time by the time the customer gets to the checkout page.

Have you figured out how to resolved this?

Thanks