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  1. #1
    Join Date
    Mar 2008
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    help question Confirm email for ADMIN not coming through

    Hi,
    I am testing my store out and am receiving all emails fine from the admin regarding my order (as the customer)

    But the admin is not getting any sort of emails regarding order confirmation or even account confirmation!

    Under the email settings I have used:
    Michael <[email protected]>
    obviously filling in what should be there! But nothing is coming through!
    Any ideas?

    Thanks again.

  2. #2
    Join Date
    Feb 2007
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    7
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    red flag Re: Confirm email for ADMIN not coming through

    This is happening to me as well - as of today.

    I've had the shop for over a year.

    I am not receiving the order confirmation, payment details...and I've done two test orders on my own and as a "customer" am not receiving any confirmations either.

  3. #3
    Join Date
    May 2005
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    Leicester, UK
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    91
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    Default Re: Confirm email for ADMIN not coming through

    Me too!
    Any clues?
    Eddie

  4. #4
    Join Date
    Feb 2008
    Location
    Washington State
    Posts
    236
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    Default Re: Confirm email for ADMIN not coming through

    I'm getting the confirmation email yet the first address line... (house and street) are missing... Customers are emailing me to correct their shipping address which is correct in Zen-Cart's admin section.
    ~ jasmel : My Store Using Contributions: Wallet Theme | Simple Google | Quantity Discounts | Godaddy | FAQ's | Confirm Email Address Entry | Admin login as customer | Newsletter Subscribe | CampaingMonitor

  5. #5
    Join Date
    May 2007
    Posts
    14
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    Default Re: Confirm email for ADMIN not coming through

    Im not getting admin order confirmation emails either. I wonder does anyone of you solved this? What files should I look to find a possible bug?

  6. #6
    Join Date
    Feb 2007
    Posts
    7
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    Default Re: Confirm email for ADMIN not coming through

    Mine ended up being a mail server issue.

    It resolved itself.

  7. #7
    Join Date
    Jan 2004
    Posts
    66,444
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    279

    Default Re: Confirm email for ADMIN not coming through

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
    Join Date
    Mar 2005
    Location
    Tempe, AZ
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    Default Re: Confirm email for ADMIN not coming through

    Looking at the trouble shooter posted by dr.byte,

    step 8 says check whether the email archives are showing the sent messages (there's an archive reader in the Downloads area under Admin Tools).

    What if the emails are not there the order conformation e-mails aren't there but all other e-mails like order update welcome message ect are there..
    Lextechs.com Powered By ZenCart

  9. #9
    Join Date
    Mar 2005
    Location
    Tempe, AZ
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    Default Re: Confirm email for ADMIN not coming through

    Update ok i am using paypal and google checkout, and here is what i notice orders placed where the customer used paypal, a order conformation was sent, orders paid for with google no order conformation was sent, not even to the customers. Any ideas?
    Lextechs.com Powered By ZenCart

  10. #10
    Join Date
    Jan 2004
    Posts
    66,444
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    Default Re: Confirm email for ADMIN not coming through

    Quote Originally Posted by lextechs View Post
    Update ok i am using paypal and google checkout, and here is what i notice orders placed where the customer used paypal, a order conformation was sent, orders paid for with google no order conformation was sent, not even to the customers. Any ideas?
    If the orders placed via google checkout aren't completing properly, then ... it would seem there's a bug in the google checkout code you've added.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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