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  1. #241
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
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    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by nicholas84 View Post
    Hi Hem
    could you help me solve my problem?
    i've installed your mod
    but once i switch on the sidebar it will disappear
    when customer checkout, they do not have the point redemption line
    but they could still faithfully collect points
    pls assist
    thanks
    Nicolas- if you PM me your URL I'll take a look at it.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  2. #242
    Join Date
    Apr 2005
    Posts
    298
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    0

    help question Re: Reward Points Module- Live Release now available.

    Help is needed i just installed the new module and im getting errors in the admin

    1) First error under admin>configurations>reward points: The error that im getting is this:

    Fatal error: Call to undefined function SetRewardPointStateFunction() in /home/dscott19/public_html/dealz-r-us/admin/configuration.php(192) : eval()'d code on line 1

    Warning: call_user_func(UseRewardPointStateFunction) [function.call-user-func]: First argument is expected to be a valid callback in /home/dscott19/public_html/dealz-r-us/admin/includes/functions/general.php on line 1544

    2) The second error under admin>catalog>reward points: The error that im getting is this:

    Fatal error: Call to undefined function getrewardpointrecord() in /home/dscott19/public_html/dealz-r-us/admin/reward_points.php on line 125

    3) The third error under admin>customers>reward points: The error that im getting here is:

    Fatal error: Call to undefined function cleanuprewardpointhistory() in /home/dscott19/public_html/dealz-r-us/admin/customers_reward_points.php on line 25

    4) The fourth error under admin>customers>group reward redeem: The error that im getting here is:

    Fatal error: Call to undefined function getrewardpointrecord() in /home/dscott19/public_html/dealz-r-us/admin/group_reward_points.php on line 132

    and the last thing is it should work with attributes to update if you have attributes with prices it does not do it.

    Please help me to figure this out. thank you

  3. #243

    Default Re: Reward Points Module- Live Release now available.

    I am getting the following error messages when trying to run the SQL update

    1062 Duplicate entry '0-0' for key 2
    in:
    [INSERT INTO zen_reward_master (rewards_products_id ,scope ,scope_id ,point_ratio ,bonus_points, redeem_ratio, redeem_points) VALUES (NULL , '0', '0', '1.0000', NULL, 0.01, NULL);]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

    Can someone translate this into ZenNewbie please? :) TIA!
    Chelle
    Zen v1.3.8a ~ SQL 5.0.51a ~ PHP 5.2.6
    http://www.mineralicious.com

  4. #244
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
    Plugin Contributions
    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by dscott1966 View Post
    Help is needed i just installed the new module and im getting errors in the admin

    1) First error under admin>configurations>reward points: The error that im getting is this:

    Fatal error: Call to undefined function SetRewardPointStateFunction() in /home/dscott19/public_html/dealz-r-us/admin/configuration.php(192) : eval()'d code on line 1

    Warning: call_user_func(UseRewardPointStateFunction) [function.call-user-func]: First argument is expected to be a valid callback in /home/dscott19/public_html/dealz-r-us/admin/includes/functions/general.php on line 1544

    2) The second error under admin>catalog>reward points: The error that im getting is this:

    Fatal error: Call to undefined function getrewardpointrecord() in /home/dscott19/public_html/dealz-r-us/admin/reward_points.php on line 125

    3) The third error under admin>customers>reward points: The error that im getting here is:

    Fatal error: Call to undefined function cleanuprewardpointhistory() in /home/dscott19/public_html/dealz-r-us/admin/customers_reward_points.php on line 25

    4) The fourth error under admin>customers>group reward redeem: The error that im getting here is:

    Fatal error: Call to undefined function getrewardpointrecord() in /home/dscott19/public_html/dealz-r-us/admin/group_reward_points.php on line 132

    and the last thing is it should work with attributes to update if you have attributes with prices it does not do it.

    Please help me to figure this out. thank you
    This looks like you are missing the admin/includes/functions/extra_functions/reward_points_functions.php file
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  5. #245
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
    Plugin Contributions
    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Mineralicious View Post
    I am getting the following error messages when trying to run the SQL update

    1062 Duplicate entry '0-0' for key 2
    in:
    [INSERT INTO zen_reward_master (rewards_products_id ,scope ,scope_id ,point_ratio ,bonus_points, redeem_ratio, redeem_points) VALUES (NULL , '0', '0', '1.0000', NULL, 0.01, NULL);]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

    Can someone translate this into ZenNewbie please? :) TIA!
    This is because ZenCart does not handle the MySQL directive "IGNORE" which tells MySQL to continue processing further commands even if there's an error (in this case trying to INSERT another 'Global' record).

    Try the attached version instead.
    Last edited by hem; 5 May 2009 at 10:32 AM.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  6. #246
    Join Date
    Feb 2008
    Posts
    31
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    0

    Default Re: Reward Points Module- Live Release now available.

    I have customers getting the following error when they try to checkout using their reward points.

    Fatal error: Call to undefined function get_order_total() in
    /home2/paw10000/public_html/includes/modules/order_total/ot_reward_points.php
    on line 55

    That function exists in ot_reward_points.php but errors off anyway.

    Thanks
    Ken

    This is using the new version
    Last edited by kenwahl; 6 Jun 2008 at 04:23 PM.

  7. #247
    Join Date
    Apr 2005
    Posts
    298
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    0

    help question Re: Reward Points Module- Live Release now available.

    Hem,

    I just went through the install all over again and it is the same thing as in post above i do have the reward_points_functions.php file there. Is there anything else i can try or look at.

    I also noticed in admin>config>reward points that when i click on reward points status track i get this

    Fatal error: Call to undefined function SetRewardPointStateFunction() in /home/dscott19/public_html/dealz-r-us/admin/configuration.php(192) : eval()'d code on line 1

    Could that be causing the problem.
    Last edited by dscott1966; 6 Jun 2008 at 07:10 PM.

  8. #248

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by hem View Post
    This is because ZenCart does not handle the MySQL directive "IGNORE" which tells MySQL to continue processing further commands even if there's an error (in this case trying to INSERT another 'Global' record).

    Try the attached version instead.
    Thank you for all of your help Andrew. I am getting this message now when running the quick update version:

    1146 Table 'min0815405174657.reward_master' doesn't exist
    in:
    [ALTER IGNORE TABLE reward_master ADD redeem_ratio DOUBLE( 15, 4 ) NULL;]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
    Chelle
    Zen v1.3.8a ~ SQL 5.0.51a ~ PHP 5.2.6
    http://www.mineralicious.com

  9. #249
    Join Date
    Nov 2007
    Location
    Canada
    Posts
    50
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    0

    Default Re: Reward Points Module- Live Release now available.

    Hi Andrew it’s good to have you back. I figured you were busy so didn’t want to drop a whole bunch of stuff on you in one shot.

    Thanks for fixing the loop with the points/redeem ratio fields.

    Have you had a chance to give the two issues I raised in that post a thought?

    http://www.zen-cart.com/forum/showth...445#post563445

    the option for opt-in for the points program, if a store owner wants to enable it, and the point summary on the separate page in the my accounts. Any chance of this?

    Here is one more issue/question

    Would it be possible to program it so that transaction amount that was paid with the points doesn’t bring you any points? You only receive points on the part of the transaction (if there is any) that was actually paid for.

    In a general situation (1$=1point - 1 point = .05$) it won’t bankrupt the store, but it’s just more what consumers are used to. It will bring you to about 0.52$ per point value when you include the points received by paying with points.

    However if you plan on running any type of promotion it will end up costing.

    Typical promotion would be example: Shop with us on June 29 and receive triple points on your purchase.

    Such a promotion is geared to increase “real” sales. Giving the customer an incentive to shop on that day for a bonus.

    Now you have a customer who collected 1000 points and they are worth 50$. He makes a 50$ purchase pays with points and collects 150 points (the value would be 7.5$ at your normal conversion of .05$ per point). Significantly increasing the conversion rate of his original points, without bringing any additional revenue to the store.

    I collect/use points all the time. Granted mine are mostly all converted into one of 3 airline point programs, but it doesn’t matter. When I travel using the points then I don’t receive any on that trip.

    Wish list

    I like the groups, but at the moment if I want to create a tiered use of it it’s not really possible to implement.

    So here is some thought for some additional options

    Let say you want to create 3 classes of points /customers based on over the year total purchases.

    So you create Premier $0 to $999, Elite $1,000 to $2,999 Platinum $3,000 and over (you can set up as many tiers as you think your business needs I figure 3 -4 is usually the max, more than that is confusing)

    The figures are determined/set up by the store owner.

    The idea here is that when a customer fulfills that requirement he/she jumps to the next tier, automatically. (a message to the admin would be nice so that the admin can use the opportunity to contact the customer and advise of the change of status, encouraging additional purchases)

    Now ideally the difference between tiers would be in the amount of points collected. Premier would collect 1 point for 1$ (global setting) Elite 1.5 for 1$ (global x 1.5) and Platinum 2points for 1$ (global x2) (again determined by the admin) So the more you spend the more you get back.

    Now in the groups as it is now it’s the redeem ratio that changes, so if you use increased redeem ratios to reward that would mean that if you earned the first 1000 points as a Premier client if you jump Tiers then those points already earned are worth more. Which is not bad in some situations, but not quite the idea here. i.e. a customer could earn 1000 points in a year.. jump tiers and now redeem them all at the higher redeem ratio without making additional purchases.

    What you want in this situation is to have the redeem ratio stay the same. Just the opportunity for the customer to earn more points per $ spent. (and encourage him/her to reach the next level)

    Now there are reasons to have both the earning per point tiers groups and the redeem ratio group. They can be combined for special members. They would get bumped up in tiers depending on spending but their points would always be worth more (on in some cases that I cant think of right now less) because if their special status.

    The tier group setting could be set up like I put above on a multiplication of global. So tier one is global, tier 2 is global X 1.5 or what ever you want it to be for that tier increase. Not sure how complicated it is to build in the calculation of total purchases by customer for the previous year or 2 year period, so the customer can jump tiers automatically.

    As i said wish list, but i think it would be a great addition and a nice incentive to customers. Any thoughts or questions? i'd like to hear what you think and if it's possible.

    thanks
    nev

  10. #250
    Join Date
    Feb 2008
    Posts
    31
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    0

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by kenwahl View Post
    I have customers getting the following error when they try to checkout using their reward points.

    Fatal error: Call to undefined function get_order_total() in
    /home2/paw10000/public_html/includes/modules/order_total/ot_reward_points.php
    on line 55

    That function exists in ot_reward_points.php but errors off anyway.

    Thanks
    Ken

    This is using the new version
    Hem

    I replaced includes/modules/order_total/ot_reward_points.php with the one in version 11a and it works fine. So it has something to do with your changes to the file in version 12a.

    Thanks
    Ken

 

 

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