Zen Lightbox addon [Support Thread]

[MeltDown]

Hi - I'm having some Lightbox issues. Here are my stats: Zen cart v. 1.3.8a - IH2 - Cherry Zen template - Most recent Zen Lightbox. I have seen posts concerning conflicts between the Cherry Zen template and lightbox and will utilize that info but my issues don't seem to be addressed by the posts I've seen.

Now, more often than not, after installing Lightbox and clicking to enlarge an image I am getting the following error on the product I click:

Impossible to open http://www.italianglassconnection.co...&products_id=6.

You can see the incomplete site here.

It may have to do with the includes/modules/pages/product_info/ file. If I remove that file the impossible to open error does not occur and I can navigate the site normally, although the images will not appear in the lightbox, but just on a full blank page.

Thanks for any help or hints

[jeffreydesign]

Hi - I'm having some Lightbox issues. Here are my stats: Zen cart v. 1.3.8a - IH2 - Cherry Zen template - Most recent Zen Lightbox. I have seen posts concerning conflicts between the Cherry Zen template and lightbox and will utilize that info but my issues don't seem to be addressed by the posts I've seen.

Now, more often than not, after installing Lightbox and clicking to enlarge an image I am getting the following error on the product I click:

Impossible to open http://www.italianglassconnection.co...&products_id=6.

You can see the incomplete site here.

It may have to do with the includes/modules/pages/product_info/ file. If I remove that file the impossible to open error does not occur and I can navigate the site normally, although the images will not appear in the lightbox, but just on a full blank page.

Thanks for any help or hints

I know this doesn't help much, but with IE7 it seems to be working fine. I opened several images on your site, and every one opened in lightbox flawlessly. Are you waiting for the entire page to load before you click on it?

Jeff
www.jeffreydesign.com

[MeltDown]

I know this doesn't help much, but with IE7 it seems to be working fine. I opened several images on your site, and every one opened in lightbox flawlessly. Are you waiting for the entire page to load before you click on it?

Jeff
www.jeffreydesign.com

Hi Jeff - Well I'm glad you wrote! This may indeed be an IE6 issue. I am still running IE6 (I believe - How does one know their version I know I haven't intentionally upgraded) and I can click on maybe 3 different images before the error kicks in. However, now that I checked, I can see that everything runs perfectly in FF.

[jeffreydesign]

Hi Jeff - Well I'm glad you wrote! This may indeed be an IE6 issue. I am still running IE6 (I believe - How does one know their version I know I haven't intentionally upgraded) and I can click on maybe 3 different images before the error kicks in. However, now that I checked, I can see that everything runs perfectly in FF.

First you can tell your version of IE by selecting Help | About in the menu bar.

Second, after looking around on your site, I got the same error you described but I don't think it's a lightbox problem - it seemed to me more like something else since it didn't always happen when I clicked on an image. Sometimes when I just clicked "Next" on the product page it would happen. Something isn't right in there - it might be your template or a conflict somewhere. Did you check on the Cherry Zen support pages to make sure you followed the instructions for lightbox/Cherry Zen installation? Just check back a few posts in this thread and I supplied a link to it.

Do you have other mods to your Cherry Zen template?

[MeltDown]

First you can tell your version of IE by selecting Help | About in the menu bar.

Second, after looking around on your site, I got the same error you described but I don't think it's a lightbox problem - it seemed to me more like something else since it didn't always happen when I clicked on an image. Sometimes when I just clicked "Next" on the product page it would happen. Something isn't right in there - it might be your template or a conflict somewhere. Did you check on the Cherry Zen support pages to make sure you followed the instructions for lightbox/Cherry Zen installation? Just check back a few posts in this thread and I supplied a link to it.

Do you have other mods to your Cherry Zen template?

Hmmm... You are right in that it does happen at times other than just image enlargement. I assumed it was lightbox because I had just installed it and always have issues when I install it. Yesterday I installed both IH2 and this mod. Prior to that I was having zero issues. I know that the offending issue is here between these mods & Cherry Zen. I went through the paces turning off & on lightbox, un-installing - re-installing IH2 to the database and a few other things to see where & when the problem kicks in and without a doubt it somehow centers around includes/modules/pages/product_info/jscript_zen_lightbox.php.

If I remove that file everything runs cleanly. There is a noticable difference, in fact, in just how smoothly. Any idea what this all means...?

[MeltDown]

Hmmm... You are right in that it does happen at times other than just image enlargement. I assumed it was lightbox because I had just installed it and always have issues when I install it. Yesterday I installed both IH2 and this mod. Prior to that I was having zero issues. I know that the offending issue is here between these mods & Cherry Zen. I went through the paces turning off & on lightbox, un-installing - re-installing IH2 to the database and a few other things to see where & when the problem kicks in and without a doubt it somehow centers around includes/modules/pages/product_info/jscript_zen_lightbox.php.

If I remove that file everything runs cleanly. There is a noticable difference, in fact, in just how smoothly. Any idea what this all means...?

In the end of it, I uninstalled Zen Lightbox. Instantly my site ran better and the issues I was having with IH2 also disappeared. In it's place I've installed Fual Slimbox (Lightbox) and was very pleased with the ease of installation (NO issues!!!) and performance.

[grimdeath]

I just installed this, works like a charm! Kind of a pain to install but works very well.

[ruanchao]

Very good, thank you very much!

[ADE Cyber Emporium]

Hi Again,

Well i gave it another go and endded up with this message

1146 Table 'shopperzencart.configuration_group' doesn't exist
in:
[SELECT @cgi := configuration_group_id FROM configuration_group WHERE configuration_group_title = 'Zen Lightbox';]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

I guess i'm just not up to installing this mod.


Anything i can try to fix this?