Recover Cart [Support Thread]

[tbaquatics]

I just installed and all I see is a configuration menu item "recover cart" and not the other two menu items. Any ideas?

[Stuff4Toys]

I just installed and all I see is a configuration menu item "recover cart" and not the other two menu items. Any ideas?

Try uploading the files again and make sure they go into the correct folders.
JOhn ><>

[gid]

Hi,

There is one abandoned cart which is displayed with no title row above it (that is, no customer details), and no "Cart Total" / "Set Contacted" / "Delete" section below it (see screenshot below).

I just installed the mod and have the same issue. It did not show until I deleted a few pass carts......

[gid]

<a href="' . zen_catalog_href_link(FILENAME_PRODUCT_INFO, 'products_id='. $basket->fields['products_id']) . '">' . zen_catalog_href_link(FILENAME_PRODUCT_INFO, 'products_id='. $basket->fields['products_id']) . "</a>

Hey Doodlebuckets. I ran into the same issue. I'm sure there is a better way of fixing this issue, but this is what I did.

Just replace the line above with this:

$mline .= '   <blockquote><a href="' . zen_catalog_href_link(FILENAME_PRODUCT_INFO, 'products_id='. str_replace(strrchr($basket->fields['products_id'], ":"), "", $basket->fields['products_id'])) . '">' . zen_catalog_href_link(FILENAME_PRODUCT_INFO, 'products_id='. str_replace(strrchr($basket->fields['products_id'], ":"), "", $basket->fields['products_id'])) . "</a></blockquote>\n\n";

[dimid]

Is there a way to keep user carts even if they remove items from their own cart, i'd like to know not just when a cart is abandoned but when items are removed so i can try to close a sale, i'm sure there are customers removing items for any number of reasons but if we could see that information as well it would help our conversion rates. Has anyone done a mod like this or have suggestions on how to do it?

Thanks

[dontknowwhatimdoing]

This looks like a great mod.

I hope there are not too many issues vs 1.3.8 since the official download is 1.3.7.

[Doodlebuckets]

Is there a way to set this up as a cronjob? What file would you execute?

Thanks!

[a_berezin]

Is there a way to set this up as a cronjob? What file would you execute?

You can not use this module to run as a cronjob. To do this you need an additional file.

[exbm]

I installed this mod but into only works hit or miss. When I go to the recover cart sales report it doesn't show any abandoned carts. If i refresh the page a couple times or go back to start and then click the recover cart report again I can get abandoned carts to show up. Now it's been a couple days and Analytics is showing abandoned check out funnels but im not seeing any change to my recover cart report.

Also, it was stated in the readme that when i ran the sql install file it would delete all of the old carts? well that didn't happen when i ran the file. I can call up all of the old carts in the recover cart report. I don't think the script gave me any errors.

Confused!

[Fireflyz]

a_berezin has the latest version of this in his sig. which has html capabilities

looks like he has changed his sig. Emails are enabled for HTML in admin. How do I get it to send emails in HTML?

Thanks in advance!