Results 1 to 7 of 7

Hybrid View

  1. #1
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: Order Confirmation problem

    Quote Originally Posted by e81ny View Post
    From: store name <XXXX AT yahoo DOT com>
    I'll be more direct. If using a "yahoo" address doesn't work, then use the real email address of a real account on the same domain name as your webstore.

    ie: if your store's name is "abc.com", then use an email address that's "[email protected]"
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  2. #2
    Join Date
    Feb 2007
    Location
    New York
    Posts
    88
    Plugin Contributions
    0

    Default Re: Order Confirmation problem

    Quote Originally Posted by DrByte View Post
    ie: if your store's name is "abc.com", then use an email address that's "[email protected]"
    My client has already updated that before he tested for the second and third time.. still no order confirmation email..

    The interesting thing was: when I placed a test order, he would get an order confirmation email. But when he placed an order himself, he didn't get order confirmation email..

  3. #3
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: Order Confirmation problem

    Maybe his mailserver doesn't like him sending mail to himself?

    I would suspect these are questions that should be directed to the hosting company.

    You might try enabling Email Archiving, and check to see that the emails being sent are the same as the content you're receiving, just so you know whether your mailserver is actually translating any content after Zen Cart hands it off to the mailserver. http://www.zen-cart.com/wiki/index.p...Email_Problems
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

Similar Threads

  1. Order Confirmation Problem
    By chrismulrooney in forum Managing Customers and Orders
    Replies: 1
    Last Post: 28 Sep 2011, 09:01 PM
  2. order confirmation email problem
    By sports guy in forum Basic Configuration
    Replies: 6
    Last Post: 2 Dec 2010, 06:36 PM
  3. Order Confirmation problem
    By Autobilstereo in forum General Questions
    Replies: 12
    Last Post: 17 Sep 2007, 10:29 AM
  4. Problem in order confirmation
    By bhejr in forum General Questions
    Replies: 3
    Last Post: 15 Jan 2007, 12:49 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg