Image Handler 2 (for ZC v1.3.8 ONLY) Support

[Terrill_Taylor]

Image handler causes some product pages (or page of products displayed in a grouping) to display a blank page.

Some newly added products display a blank page and some that have been around a while. There does not seem to be any rhyme or reason to which products generate a blank page. But it's not random in the sense that a product will display one minute and then not the next. If I uninstall IH then I get no blank pages. Another interesting thing was I had a customer that had a cart with one of those products in it and clicking on the cart would throw a blank page.

My cart version is 1.3.7. Mods installed after are the sql injection security patch, an SSL certificate, verification display, Super Orders, and the Invoice mod.

I looked at the steps on the troubleshooting blank pages and none of that really helped - when I installed the debug error log utility I got an http 500 error.

Any suggestions would be greatly appreciated.

-T

[tophand]

Image handler causes some product pages (or page of products displayed in a grouping) to display a blank page.

Some newly added products display a blank page and some that have been around a while. There does not seem to be any rhyme or reason to which products generate a blank page. But it's not random in the sense that a product will display one minute and then not the next. If I uninstall IH then I get no blank pages. Another interesting thing was I had a customer that had a cart with one of those products in it and clicking on the cart would throw a blank page.

My cart version is 1.3.7. Mods installed after are the sql injection security patch, an SSL certificate, verification display, Super Orders, and the Invoice mod.

I looked at the steps on the troubleshooting blank pages and none of that really helped - when I installed the debug error log utility I got an http 500 error.

Any suggestions would be greatly appreciated.

-T

What size are the images being uploaded?
Sounds like the server is timing out while processing large image files. You will get blank pages if the image doesn't load.
Also if the image is corrupt.

M

[Terrill_Taylor]

What size are the images being uploaded?
Sounds like the server is timing out while processing large image files. You will get blank pages if the image doesn't load.
Also if the image is corrupt.

M

The image sizes are around 100k - I thought it might be corrupt images as well... but what about the existing products that were previously okay?

[tophand]

The image sizes are around 100k - I thought it might be corrupt images as well... but what about the existing products that were previously okay?

Server load?
Might want to look at this.
http://www.zen-cart.com/forum/showpo...postcount=3022

M