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  1. #561
    Join Date
    May 2008
    Posts
    182
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    Default Re: Reward Points Module- Live Release now available.

    Quote:
    Originally Posted by CandleMan View Post
    If they can't do this for you, is there a way of changing the ID (Or even adding in the order number) to show decending ie the largest number first? This would then let you add manually for the most recent orders you have taken.
    The code would be within the customer_reward_points.php file would it not?
    You are correct with this- However there are a number of elements within this mod which also require v4.2 or greater. To make the whole mod pre v4.2 compliant would also mean a greater number of MySQL calls and the resource impact that would entail.
    I understand this but for those who need to enter manually, surely it's a small change in the code of the php file to list the ID in descending order rather than ascending. (I'd have a go myself but do not understand PHP code at all....honest)
    www.candlewithcare.co.uk
    Luxury Scented
    Candles at great prices!

  2. #562
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
    Plugin Contributions
    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by hintimates View Post
    No I haven't changed anything. Loaded straight in without any changes. I actually unzipped the files again and reloaded just in case. Sideboxes won't show up and eliminates all the ones underneath it.

    Just an additional thought in my testing of it -

    Is it possible to add a Reward Points section into the user account files so they can log in and look to see what they have on hand in there when they go into My Account?

    And the site for this particular issue is www.justmixandbake.com
    Strange- I'm able to see all the sideboxes on that site.

    And the Reward Points are shown in the Account details.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  3. #563
    Join Date
    Jul 2008
    Posts
    9
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    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by hem View Post
    Strange- I'm able to see all the sideboxes on that site.

    And the Reward Points are shown in the Account details.
    You can see them right now because I have the Rewards Points box turned off. Let me put it on and you can see what I mean. Everything below the newsletter box will disappear.

    And Rewards Points are NOT showing in user account details. If logged in, click on My Account and there is no area listing anything about Reward Points.

  4. #564
    Join Date
    Jul 2008
    Posts
    9
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    0

    Default Re: Reward Points Module- Live Release now available.

    Further looking at things, sideboxes are disappearing if logged in to the account OR if not logged in, adding items to the shopping cart. That is what causes the disappearance of the side boxes below the newsletter box.

  5. #565
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
    Plugin Contributions
    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by hintimates View Post
    You can see them right now because I have the Rewards Points box turned off. Let me put it on and you can see what I mean. Everything below the newsletter box will disappear.

    And Rewards Points are NOT showing in user account details. If logged in, click on My Account and there is no area listing anything about Reward Points.
    That would indicate that you haven't copied over all the files for the mod. One of the account files is missing that would display the reward points. I'd expect that's the same problem with the sidebox not working either.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  6. #566
    Join Date
    Jul 2008
    Posts
    9
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    0

    Default Re: Reward Points Module- Live Release now available.

    FOUND THE SIDEBOX ISSUE! Sometimes it just takes going back over it for the 10th or 20th time. User error! Sorry!

    And I resolved the My Account issue as well. Thank you! Sometimes talking about it seems to make finding things easier.

  7. #567
    Join Date
    Nov 2005
    Posts
    278
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    Default Re: Reward Points Module- Live Release now available.

    Hi all,

    Not sure if I have missed something but I have placed an test order on my site and I have 300 points but it does not give me the option to use any points for payment?

    How do I set this up?

    Thanks.

  8. #568
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
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    8

    Default Re: Reward Points Module- Live Release now available.

    Quote Originally Posted by Adds View Post
    Hi all,

    Not sure if I have missed something but I have placed an test order on my site and I have 300 points but it does not give me the option to use any points for payment?

    How do I set this up?

    Thanks.
    If you go into Admin->Customers->Reward Points are the points shown as 'Pending' or 'Earned'??? It could be that the status of the order has not changed from 'Processing' so the points have not been earned yet.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  9. #569
    Join Date
    Sep 2007
    Location
    Dublin, Ireland
    Posts
    1,288
    Plugin Contributions
    8

    Default Re: Reward Points Module- Live Release now available.

    Reward Point Diagnostic here:

    http://omnicia.com/rpd.zip

    To use, copy both files to the root folder of your store and then go to www.your-website-address.com/rpd.php

    This will highlight in red any missing files, tables and records.
    Andrew

    Andrew Moore
    Omnicia Agile Development
    www.omnicia.com

  10. #570
    Join Date
    Sep 2008
    Location
    Japan
    Posts
    4
    Plugin Contributions
    0

    Default Re: Reward Points Module- Live Release now available.

    I am facing an error.
    The points go in pending state, but am not able to move them to earned.

    Other things:
    1. The Reward Point Diagnostic that "hem" gave, works perfectly. (no errors)
    2. Admin > Configuration > Reward Points shows nothing...empty table
    3. Admin > Customers > Reward Points, when I press "edit", it gives error 1064 as below:
    1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'REWARD_POINTS_MAX_TRANSACTIONS' at line 1
    in:
    [SELECT rewards_id, orders_id, date, reward_points, status FROM zen_reward_status_track WHERE customers_id=3 AND status=0 ORDER BY date DESC LIMIT REWARD_POINTS_MAX_TRANSACTIONS;]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.


    Can someone help ?

 

 

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