AUSTPost module

[gee38l]

Nah. The only 'pains' are those that ask questions and promply ignore (or worse, argue) with the answers.



The code relating to the image display (in the AustPost module) is/was badly thought out and poorly designed. (fortunately nothing that can't be tolerated).

An upgrade to fix this issue was planned for several months ago, but due to a failed RAID controller I lost a lot of code that needs to be reconstructed. I'm hoping I'll be back on track with it over the Xmas break.



Unfortunately, these characters are generated/inserted from various places in the zencart core code, so the only way to get rid of them is to use a find 'n' delete in any code where they are being produced. There's probably only a couple of places and files that need to be changed for this, but because they aren't part of the AustPost module (or its required files) it isn't something I've done myself. I've learned to live with them.

Cheers
Rod

Ok fair enough! Sorry to hear about the lost coding!

What is the broken link suppose to be in the invoices etc?

[RodG]

Well i thought it was my internet connection but it seems its not.

How regular do the intermittent connections occur?

Are there any other symptoms? examples: your paypal module (if enabled) exhibit similar problems, which may or may not occur at the same time, or perhaps the rest of the site seems to slow down at the same time. Intermittent problems are one of the most difficult faults to diagnose, and it is way to early to place 'blame' on anyone or anything yet.

Is there maybe some settings i need to change

Maybe, maybe not. The fact that it works at all is a *very good* sign that your have everything correctly set. Generally speaking, if your settings aren't correct the problem would be permanent rather than intermittent.

my hosting is net logistics.. they seem to be pretty good and have heard nothing but positive feedback. I received several orders today and have received no complaints.. so for now im going to assume its ok.

A reasonable assumption.

Anyway, if you do have any other clues or symptoms, please get back to me.
If you want me to check it out, send me the store URL.

Cheers
Rod

[gee38l]

How regular do the intermittent connections occur?

Are there any other symptoms? examples: your paypal module (if enabled) exhibit similar problems, which may or may not occur at the same time, or perhaps the rest of the site seems to slow down at the same time. Intermittent problems are one of the most difficult faults to diagnose, and it is way to early to place 'blame' on anyone or anything yet.


Maybe, maybe not. The fact that it works at all is a *very good* sign that your have everything correctly set. Generally speaking, if your settings aren't correct the problem would be permanent rather than intermittent.


A reasonable assumption.

Anyway, if you do have any other clues or symptoms, please get back to me.
If you want me to check it out, send me the store URL.

Cheers
Rod

If you wouldnt mind checking it out my store is www.truwater.com.au

[RodG]

What is the broken link suppose to be in the invoices etc?

I don't know. Mines not broken ;-)

Is it a missing image? If so, you'll probably need to copy whatever image it is that is missing from wherever it resides in the store file system and make a duplicate of it in the identical place under /admin
On a *nix based system a symlink will also work.

Cheers
Rod

[gee38l]

I don't know. Mines not broken ;-)

Is it a missing image? If so, you'll probably need to copy whatever image it is that is missing from wherever it resides in the store file system and make a duplicate of it in the identical place under /admin
On a *nix based system a symlink will also work.

Cheers
Rod

well i dont know because when i right click and get properties there is nothing there im assuming its the estimated days delivery?

[RodG]

well i dont know because when i right click and get properties there is nothing there im assuming its the estimated days delivery?

No, it wouldn't be that, because that's obtained at the same time as the quotes. Besides, any data that is provided on the invoicing page (not sure about the etc pages <grin>) comes from the database where it was stored when the transaction was made.

Cheers
Rod

ps. I've been checking you site for the last 10mins or so. no sign of any problem. Does it only occur at certain times of the day, or certain products? More clues needed.

[gee38l]

No, it wouldn't be that, because that's obtained at the same time as the quotes. Besides, any data that is provided on the invoicing page (not sure about the etc pages <grin>) comes from the database where it was stored when the transaction was made.

Cheers
Rod

ps. I've been checking you site for the last 10mins or so. no sign of any problem. Does it only occur at certain times of the day, or certain products? More clues needed.

Well i have no idea what it is!

Try this product... http://www.truwater.com.au/index.php...products_id=65

Like i said before the shipping estimator seems to work all the time its when you log in add something to cart go to checkout, there is an error dislayed next to shipping but if you scroll down all the shipping options are there

[gee38l]

RodG, How can i remove the estimated delivery so only the type of postage is diplayed?

[RodG]

Well i have no idea what it is!

Try this product... http://www.truwater.com.au/index.php...products_id=65

Like i said before the shipping estimator seems to work all the time its when you log in add something to cart go to checkout, there is an error dislayed next to shipping but if you scroll down all the shipping options are there

I've done as you instructed. No problem. I added other products, I deleted products, heck, I even set up multiple addresses and switched between the two. No sign of any problem.

Unless you can find a *reliable* way for me to duplicate the issue then I'm afraid I can't be of much help.

Oh, I did have one issue, but not sure if its related. I took the checkout process through to the payments selection, chose paypal, and received this error:

--------------------------------------------------------------------------------
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
----------------------------------------------------------------------------------

I've never seen PayPal suffer an internal server error before.

The fot plickens

Cheers
Rod

ps. I'm "John Smith" in your store.

[RodG]

RodG, How can i remove the estimated delivery so only the type of postage is diplayed?

You'll need to edit the code (austpost.php).

Cheers
Rod