Reward Points Module for ZC v13x

[hem]

ok, I need help to start to understand things

(1)

today, a customer make a purchase and in her invoice say:

Reward Points Earned: 3

Where I can see this, to take a look in how many points she have acumulated from several orders?

in Customers/Reward Points?

in which column? Pending? or Earned?

Because right now... that customers have: 0 pending and 0 earned

What method did they use to pay for the order? Right now all methods except Paypal IPN work with the Reward Point mod.

(2)

If I decide, manually, give point to my customers from their old orders... where I need do this?

Please if somebody can help me...

Go to Admin->Customers->Reward Points and click on the customer. You can add more points from that interface.

[mipavluk]

yes, I'm using paypal.... but what about if I give the points manually? I can do it one time per day... or per week... then they will be change by products again right?

Go to Admin->Customers->Reward Points and click on the customer. You can add more points from that interface.

Great! I go there.... click on a customer.

Set new Pricing Group/Redeem Ratio: -none-
There is not another option, only -none-

Add or Subtract Points
which one?
- Add extra points to Earned
or
- Add extra points to Pending

when some points are Earned?

when some points are Pending?

I'm very confused at that point... when are earned and when are pending?

[hem]

yes, I'm using paypal.... but what about if I give the points manually? I can do it one time per day... or per week... then they will be change by products again right?



Great! I go there.... click on a customer.

Set new Pricing Group/Redeem Ratio: -none-
There is not another option, only -none-

Add or Subtract Points
which one?
- Add extra points to Earned
or
- Add extra points to Pending

when some points are Earned?

when some points are Pending?

I'm very confused at that point... when are earned and when are pending?

Add Extra Points to Earned.

Points remain pending while you process the order. Usually once the order is processes then the points move to Earned and the customer can redeem them. This is to stop behavior such as a customer ordering an expensive item, then using the points on a different order and then cancelling the first order.

[Berserker]

Hello,

Is this mod compatible with Paypal Express? Coz im getting the following error and as far as I can remember, this is the only reward points program I have installed.

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'AND ((prp.scope_id= AND prp.scope=4) OR (gp.group_id=c.customers_group_pricin' at line 5
in:
[SELECT redeem_ratio FROM reward_master prp, customers as c LEFT JOIN(group_pricing as gp) ON (gp.group_id=c.customers_group_pricing) WHERE c.customers_id= AND ((prp.scope_id= AND prp.scope=4) OR (gp.group_id=c.customers_group_pricing AND prp.scope_id=gp.group_id AND scope=3) OR (prp.scope=0)) ORDER BY prp.scope DESC LIMIT 1;]

And im using version 1.10a. What is the latest version?

Thx

[hem]

Hello,

Is this mod compatible with Paypal Express? Coz im getting the following error and as far as I can remember, this is the only reward points program I have installed.

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'AND ((prp.scope_id= AND prp.scope=4) OR (gp.group_id=c.customers_group_pricin' at line 5
in:
[SELECT redeem_ratio FROM reward_master prp, customers as c LEFT JOIN(group_pricing as gp) ON (gp.group_id=c.customers_group_pricing) WHERE c.customers_id= AND ((prp.scope_id= AND prp.scope=4) OR (gp.group_id=c.customers_group_pricing AND prp.scope_id=gp.group_id AND scope=3) OR (prp.scope=0)) ORDER BY prp.scope DESC LIMIT 1;]

And im using version 1.10a. What is the latest version?

Thx

The latest version is v1.21a. You might want to check your MySQL version too. This mod needs at least v4.2 (though it does seem to work with v4.1).