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  1. #361
    Join Date
    Sep 2008
    Posts
    40
    Plugin Contributions
    0

    Default Re: User tracking mod

    I installed user tracking mod and all is well, BUT now when I try to login or log out as a customer I get a 404 error. Am I missing something somewhere?

  2. #362
    Join Date
    Apr 2006
    Location
    Homebase: Spokane, WA
    Posts
    103
    Plugin Contributions
    0

    Default Re: User tracking mod

    Hello All!
    Well, I have used UT for quite some time under 1.2.7 and LOVED IT! I recently created some new sites in 1.3.8a and after reading all these posts am a bit hesitant to just do a contrib install. Are there any of our outstanding contrib developers who are working on this to make the mods for the new version 1.3.8a?
    Don't take this as a complaint, I still think this is the BEST cart software and the BEST SUPPORT TEAM HANDS DOWN!!!
    Rod

    Visit my Zen Site: Hat n' Patch

  3. #363
    Join Date
    Sep 2008
    Posts
    40
    Plugin Contributions
    0

    Default user shopping cart in User Tracking

    Hi all,
    I did a search and can't find an answer ANYWHERE. My problem is if anyone has something in their shopping cart (guest or logged in member) user tracking shows that all entries have those items in their cart.

    If someone can show me how to do a screen shot I will post a pic so you can understand what I mean.

    Thanks for any help offered

  4. #364
    Join Date
    Oct 2006
    Location
    Surprise Arizona
    Posts
    76
    Plugin Contributions
    0

    Default Re: User tracking mod

    Installed User tracking on ZC 1.3.8, and "Purge All Records" only purges a few records

    May be associated with a logged Spider session (which I can not delete) which spans 3 days?

  5. #365
    Join Date
    May 2008
    Posts
    50
    Plugin Contributions
    0

    Default Re: User tracking mod

    Hi,
    It looks like I'm not the only person with this problem, but I couldn't find an answer in the forum...

    I installed User Tracker onto Zen Cart 1.3.8. It tracks admin usage perfectly, but does not track normal usage. I added the code to the bottom of MY_TEMPLATE/common/tpl_footer.php like this:

    <!--bof- site copyright display -->
    <div id="siteinfoLegal" class="legalCopyright"><?php echo FOOTER_TEXT_BODY; ?></div>
    <!--eof- site copyright display -->

    <?php include($template->get_template_dir('tpl_footer_googleanalytics.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_footer_googleanalytics.php'); ?>

    <?php if (ZEN_CONFIG_USER_TRACKING == 'true') { zen_update_user_tracking(); } ?>

    <?php
    } // flag_disable_footer
    ?>


    It seems like it should work. I think it's crashing on the call to zen_update_user_tracking() because if I echo something after it, it doesn't show up. If I echo before it, it shows up.

    I know the function is OK, though, since it tracks admin usage correctly.

    Any ideas???

    Thanks!
    TJ

  6. #366
    Join Date
    Feb 2008
    Posts
    569
    Plugin Contributions
    0

    Default Re: User tracking mod

    Does this mod work for 1.3.8 with no errors??

  7. #367
    Join Date
    Jul 2004
    Location
    The Netherlands, Wierden
    Posts
    430
    Plugin Contributions
    0

    Default Re: User tracking mod

    Alternative 3: RECOMMENDED, track all users except bots/spiders, requires Configuration->Sessions->Prevent Spider Sessions->true (I don't know if this works with Zen-Cart versions older than 1.2.6d).
    <?php if (ZEN_CONFIG_USER_TRACKING == 'true' && !$spider_flag && function_exists('zen_update_user_tracking')) { zen_update_user_tracking(); } ?>
    Using this won't help to display/receive all spiders/bots in user tracking.
    I see about 12000 page views in this 24 hour period. Most of it are sessions of spiders/bots.
    Is there a spider/bots text file which tells who is a bot of spider, maybe that this text-file need to be updated?

  8. #368
    Join Date
    Aug 2005
    Location
    Vic, Oz
    Posts
    1,905
    Plugin Contributions
    5

    Default Re: User tracking mod

    My host has recently upgraded PHP from 4.4.8 to 5.2.5 as the default.

    Normally I receive upwards of 20,000 entries per day.

    With PHP 4.4.8 I have no problems at all in displaying this quantity

    With PHP 5.2.5 I can display fine up to 1,500 to 2,000 entries
    Any more than this and I receive a "blank page"

    I am using zen-cart 1.3.8a
    MySQL 5.0.67-community-log
    Apache/2.2.9

    At this time I can switch between PHP versions but my host will soon remove 4.4.8

    Any ideas what might be causing this problem?

  9. #369
    Join Date
    Aug 2005
    Location
    Vic, Oz
    Posts
    1,905
    Plugin Contributions
    5

    Default Re: User tracking mod

    Quote Originally Posted by gilby View Post
    My host has recently upgraded PHP from 4.4.8 to 5.2.5 as the default.

    Normally I receive upwards of 20,000 entries per day.

    With PHP 4.4.8 I have no problems at all in displaying this quantity

    With PHP 5.2.5 I can display fine up to 1,500 to 2,000 entries
    Any more than this and I receive a "blank page"

    I am using zen-cart 1.3.8a
    MySQL 5.0.67-community-log
    Apache/2.2.9

    At this time I can switch between PHP versions but my host will soon remove 4.4.8

    Any ideas what might be causing this problem?
    MORE INFO...
    My host just updated to PHP 5.2.8 and the problem is still happening.

    Its almost as if PHP5 has a different memory size or time out limit to PHP4

    After about 15 seconds of "thinking" time with more than 2000 entries it comes back with a blank page

    It works fine (as it does with PHP4 all the time) for more than 2000 entries.

    It has something to do with the size of the page returned to display. Over a certain size it appears to give up and return a blank page.

    Any suggestions???

  10. #370
    Join Date
    Jan 2007
    Posts
    1,483
    Plugin Contributions
    10

    Default Re: User tracking mod

    Quote Originally Posted by gilby View Post
    MORE INFO...
    My host just updated to PHP 5.2.8 and the problem is still happening.

    Its almost as if PHP5 has a different memory size or time out limit to PHP4

    After about 15 seconds of "thinking" time with more than 2000 entries it comes back with a blank page

    It works fine (as it does with PHP4 all the time) for more than 2000 entries.

    It has something to do with the size of the page returned to display. Over a certain size it appears to give up and return a blank page.

    Any suggestions???
    Sounds like you need to change some settings in your php.ini file. Change the max memory to 64MB, change the script execution time to something like 120 seconds or whatever will work for you. We use this mod with php 5.2.8 without any of these problems.

    Zen Cart and it's community are the best!!

 

 
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