Return Authorization Module (RMA)

[clydejones]

First off, thank you very much for the great mod Clyde
It works great

One thing I have been looking to do is change the email address where the emails go to, is there any way to do that?

Its set to send the e-mail to whatever you have set in

admin -> configuration -> e-mail options -> Email Address (Displayed to Contact you)

[stevenlee]

Hello Clyde,

I'm sorry I should have been more specific, I wanted to know if there is a way to have it sent to a different email address so it can be sent directly to the rma guy's email

thank you,
Steve

[clydejones]

Hello Clyde,

I'm sorry I should have been more specific, I wanted to know if there is a way to have it sent to a different email address so it can be sent directly to the rma guy's email

thank you,
Steve

You'd have to modify two files in order to achieve this.

includes/languages/english/YOUR_TEMPLATE/returns.php

add a new define statement

define('RMA_EMAIL', '[email protected]')

open includes/modules/pages/returns/header_php.php

find the following line of code (around line 83)

     zen_mail(STORE_OWNER, EMAIL_FROM, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg, 'Returns'); 

and replace the it with the following:

     zen_mail(STORE_OWNER, RMA_EMAIL, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg, 'Returns'); 

[colemanpa]

I installed the mod some time ago, but did not test it completely, and now someone has use it and it does not work right, it sent an e-mail to the requester but does not notify the store owner, I imagine it should send an e-mail to the store owner?

pete

[colemanpa]

I got it, after reviewing the files some of the files got over writing, I fix it by upgrading to the newest version, sorry to bother!

pete

[countrycharm]

clydejones I am using this module also but it shows in the information side box. I want to move it to my drop down menu under information. I am using the css_horizontal_drop_down_menu_1-5. I have ask jettrue in that thread where I need to place the code. What code do I need to move to get this to work for me . Thanks in advance.

[clydejones]

clydejones I am using this module also but it shows in the information side box. I want to move it to my drop down menu under information. I am using the css_horizontal_drop_down_menu_1-5. I have ask jettrue in that thread where I need to place the code. What code do I need to move to get this to work for me . Thanks in advance.

I don't use this module, but if I'm not mistaken you will have to edit -

includes/templates/YOUR_TEMPLATE/common/tpl_drop_menu.php

and add the following code where you want it.

<?php if (DEFINE_RETURNS_STATUS <= 1) {
  <li><a href="<?php echo zen_href_link(FILENAME_RETURNS, '', 'SSL'); ?>"><?php echo BOX_INFORMATION_RETURNS; ?></a></li>
<?php } ?>

[countrycharm]

I don't use this module, but if I'm not mistaken you will have to edit -

includes/templates/YOUR_TEMPLATE/common/tpl_drop_menu.php

and add the following code where you want it.

<?php if (DEFINE_RETURNS_STATUS <= 1) {
  <li><a href="<?php echo zen_href_link(FILENAME_RETURNS, '', 'SSL'); ?>"><?php echo BOX_INFORMATION_RETURNS; ?></a></li>
<?php } ?>

Thanks again for the pointer in the right direction. You were right in the file you gave me. The code you gave me was close I just removed some to look like this. It will go to the login SSL page so it will work. Thank you again.

<?php if (DEFINE_RETURNS_STATUS <= 1) {  ?>
                <li><a href="<?php echo zen_href_link(FILENAME_RETURNS);  ?>"><?php echo BOX_INFORMATION_RETURNS; ?></a></li>
<?php } ?>

[clydejones]

Thanks again for the pointer in the right direction. You were right in the file you gave me. The code you gave me was close I just removed some to look like this. It will go to the login SSL page so it will work. Thank you again.

<?php if (DEFINE_RETURNS_STATUS <= 1) {  ?>
                <li><a href="<?php echo zen_href_link(FILENAME_RETURNS);  ?>"><?php echo BOX_INFORMATION_RETURNS; ?></a></li>
<?php } ?>

Glad you got it worked out.

[myworld20091]

hi, i installed RMA v2.2.2, but the customer details are not automatically inserted if log in, i think i did upload all files and run sql correctly. any ideas?