Google Base Feeder Support Thread [OLD]

[speedcreed]

It seems that my GoogleBase feeder is not seeing new products. I added around 75 new products within the last couple of days. When I go to admin > tools > googlebase feeder - and then click on Create Product Feed, the feed generates (just like it always did before) but it only shows 295 Records, which was the number of products that I had in my store before making the latest additions. I am able to Upload the Product Feed and it appears on google. I'm not getting any kind of an error or anything- it's like GBfeeder just doesn't even see the new items. Any ideas?

Thanks.

Still need an answer, please. Should I maybe UN-install/Re-install? Really hate to do that if it can be avoided.

[speedcreed]

Just to mention:

1. I've searched this thread and cannot find the answer.
   
2. I've looked over the original TROUBLESHOOTING documentation that came with the download and cannot find the answer.
   
3. I am not getting an error that would, at least, point me in a direction for searching deeper. It's just broke - without any indication as to why.

So I'm not looking for a hand-out here, just some direction, a little 'support.'

[comicart]

Try unistalling and reinstalling as you yourself suggested. That should be your #1 step after searching here and not finding the answer.

[tj1]

speedcreed, how did you add the new products? Did you use something like EasyPopulate?

If so, or just in case, go to Tools > Store Manager > Reset ALL Products Master Categories ID

[speedcreed]

WOW! Finally an answer (thank you tg1). I was beginning to think I had the plague, or something. Or- maybe the developer for this mod is just on vacation this week - which is really a shame because this was a great mod until it 'broke' and I needed some help with it.

tj1: I added the new products the regular way (admin > catalog > categories/products > 'new product' then one at a time.

I just tried

go to Tools > Store Manager > Reset ALL Products Master Categories ID

but it made no difference. When I try to run GBfeeder, it still says "Processing: Feed - Yes, Upload - No; Google Base File Complete In 1.455838 Seconds 295 Records."

As of this morning I have 420 products on my store (and not just 295).

And again: I really hate to Un-install/RE-install unless it's absolutely necessary (much rather spend that time continuing to put more products in my store).

If I cannot get this resolved, does anyone know of a better way to get ALL of my products up on Google Base? My strength does not lie in the programming aspect of this business so I need as NEWBIE-friendly a solution as I can get (I thought that Google Base Feeder by Numinix was that solution ... but alas)

Grateful for any more help you can throw my way TG1, and thank you.

[kburner]

I have zen-cart 1.3.8. I have google froogle loaded and file go to google. Each time I get an email for errors from google. Looks like not including all products either. I have almost 3,000 and only loading around 989. Here are some of errors. Looks like my attributes are also showing as errors.

Errors:
Error Bad data Line #
We recommend including this attribute. weight

We recommend including this attribute. upc

We recommend including this attribute. isbn

We recommend including this attribute. image link

This expiration date is too far in the future. help expiration date:2010-02-23
11462
There is a problem with the character encoding of this attribute. help description:All the elegance of the Reina Valera revisión 1960 combined with the poetic beauty of the King James.

Features:
Words of Christ in red
Presentation page
Harmony of the life of Christ
1792 pages
Binding:
  Imitation Leather


Indexed:
  N


I have been looking thru this large thread. I have not been able to find answer. Please let me know if located elsewhere.

Thanks, Kim

I still do not have answers to why not all products load and..

Errors:
Error Bad data Line #
We recommend including this attribute. weight

We recommend including this attribute. upc

We recommend including this attribute. isbn

We recommend including this attribute. image link

I thought weight was being loaded. And wouldn't model number be for upc and isbn?

I have almost 8,000 new products I am loading via easy populate and really need this to work. Any suggestions?

Thanks,
Kim

[edwardtilbury]

make sure your descriptions have no "hard line breaks " or " carriage returns"..

try this, in easy populate delete all your descriptions..

Make a new description that's longer than 15 characters (since that's the google min required, and less than 70).

Just put this in excel and auto complete to the bottom
"my new 15 plus character description"

If it works without your descriptions then you probably have some funky characters in there or something..

[edwardtilbury]

less than 70

Does anyone here also have long descriptions here?

I recently uploaded my listings to google base but it said that many of them were over 70 characters in length and google base requires it to be less.

I would like to alter the code to include a php trim? function on the description variable so that it stays under 70, once I figure it out I'll post it, but if a php expert knows how to do this and posts his work that would be appreciated too :)

[edwardtilbury]

I still do not have answers to why not all products load and..

Oh yeah.. I thought about one more thing.. I also had a similar problem.. Do you think it's timing out before it finishes the xml output 100%.. . If you turn debug on, in the pop-up window you should get a "List completed" at the very bottom. If not then your list doesn't have enough time to finish...

You might want to try adding this line of code to \store\googlefroogle.php

<?php
set_time_limit(600);
 * googlefroogle.php

As you can see, on the middle line I added a new line that sets the time limit of this page to six minutes... depending on your CPU server speed you may need to make it longer.

Play with this and see if you get different results.

[speedcreed]

I turned debug on, and in the pop-up window I got a "List completed" so it's not timing out.

Says: "Google Base File Complete In 1.459843 Seconds 295 Records." though I have 420 records that should be populating.
(sigh).

And to kburner: When my install of GBF was actually working, I was getting some of the errors that you mention. It turned out that I was editing my descriptions in MS Word, and Google Base did not like the rendering of some characters. For instance, quotation marks copy/pasted into a Zen Cart description (assuming one is using the WYSIWYG editor) is not the same as copy/pasting into the straight text editor. I wish that I could re-create what I'm talking about and show you an example but if you look at quotation marks in MS Word/Times New Roman, they look 'curly' and that formatting is not rendered, or translated, correctly into Google Base.

I solved most of my errors and got GB to accept my posts by copying the errors straight from the "Feed status details" page on Google Base and then pasted them into notepad (so as not to incur any more formatting) and I corrected the strange characters there before pasting into Zen Cart description (Text mode- and not WYSIWYG mode) and got no more errors in Goggle Base. Again- if I could re-create the error, I'd show you exactly what I mean but I can tell you that you're

the Reina Valera revisión 1960

looks highly suspect (emphasis on "revisión" which I'm sure should look like: "revision.").

Hope this helps.
And I still need some help with my problem.
Thanks