PayPal problem - Order not found

[DrByte]

However, there's still a small problem... no email is being fired from the shop either to me or to the customer. Any workarounds?

I'm not surprised, since the errors that were occurring earlier were a result of email problems. I see no obvious reason for there to be any problem with emailing when the PayPal module is sending vs anywhere else in the cart. Unless the email addresses are bad and being rejected, or something like that.

And is there any way to manually complete the failed order that I had written about in the first place? I know the item still exists in the customer's cart, but I want to "complete" the order without requiring the customer to again go through the process.

There is much discussion elsewhere about the PayPal Push Orders addon which can be used as a bandage. USE WITH CAUTION.

[Plank]

Unless the email addresses are bad and being rejected, or something like that.

I don't think so, because I'm getting the IPN debug emails. Do you think if I provide any more information it may help you to detect a possible cause?

[rleepac]

Hmmm...I thought I posted this message but I don't see it so I'll try again...

I'm having the same problem. This is one of the debug messages I get from PayPal:

Keys for submission: Array
(
[charset] => iso-8859-1
[lc] => US
[page_style] => Primary
[custom] => zenid=25e467bb1d1307a51073fa16f7d417fa
[business] => [email protected]
[return] =>
https://expressmetabolics.com/store/...referer=paypal
[cancel_return] =>
https://expressmetabolics.com/store/...eckout_payment
[shopping_url] =>
https://expressmetabolics.com/store/...=shopping_cart
[notify_url] => https://expressmetabolics.com/store/...in_handler.php
[redirect_cmd] => _xclick
[rm] => 2
[bn] => zencart
[mrb] => R-6C7952342H795591R
[pal] => 9E82WJBKKGPLQ
[country] => US
(I omitted customers info)
[no_shipping] => 1
[upload] => 1
[currency_code] => USD
[cmd] => _ext-enter
[item_name] => Express Metabolics Purchase
[item_number] => Store Receipt
[amount] => 115.17
[shipping] => 0.00
[tax] => 0.00
[tax_cart] => 0.00
)


Then I get another debug message:

IPN INFO - POST VARS to be sent back for validation:
To: http://proxy.shr.secureserver.net:3128
POST http://www.paypal.com/cgi-bin/webscr HTTP/1.1
Host: proxy.shr.secureserver.net
Content-type: application/x-www-form-urlencoded
Content-length: 101
Connection: close

Array
(
[cmd] => _notify-sync
[tx] => 55P70396BL2596649
[at] => JvxgO**********0-nXC
)

Then another:

IPN FATAL ERROR :: Could not establish fsockopen.
Host Details = http://proxy.shr.secureserver.net:3128 (0) Success

http://www.paypal.com/cgi-bin/webscr
Trying again without SSL ...

Then this one:

IPN FATAL ERROR :: Could not establish fsockopen.
Host Details = http://proxy.shr.secureserver.net:80 (0) Success

http://www.paypal.com/cgi-bin/webscr
Trying again without specified protocol ...

Then a final message:

IPN FATAL ERROR :: Could not establish fsockopen.
Host Details = proxy.shr.secureserver.net:80 (110) Connection timed out

www.paypal.com/cgi-bin/webscr

Help Please!!!
Bekah

[DrByte]

You're using GoDaddy hosting ... they made changes in September 08 which broke some paypal functionality. Here's how to fix it: http://www.zen-cart.com/forum/announ....php?f=18&a=10

[Plank]

I see no obvious reason for there to be any problem with emailing when the PayPal module is sending vs anywhere else in the cart. Unless the email addresses are bad and being rejected, or something like that.

I used Paypal Push addon, and when I completed the pending order that way, the emails got sent. Do you think there is still "something" missing in that PayPal script, and thus emails are not being fired when orders are getting completed naturally?