I desperately need help with my problem. I have had a lot of trouble with my server in the last few weeks, so decided to contact them and upgrade. Well i had to change DNS. that went ok till i get an email to say i would have to upload everything again. (My server had done a backup on the database. and decided that they would also do a fresh upload of zencart and also apple zen . they apparently found some of the files.) i had to try and finish the upload of the template, but have run into a heap of trouble. There seems to be files missing, but the worst is that my zencart cant acces the database files. I can see them all on MySQL but when i go into the admin of zencart. well i just cant access all the info that i have taken months to do. ( mind u this is the 2nd time around) My server providers have said that it is a zencart problem, and that i should seek assistance from them...I am so angry with them, as my shop was looking sooo good.
They have even suggested that i go back to the free one as they have saved the data from there, I just dont get it.
any suggestions would be helpful. Stitch With Me
oh one other thing...my old shops url was /shop. but I asked them to put it in the root folder. they said that would be easy, no problems. Not sure if this has complicated things though.
Thanks