Thread: Supertracker

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  1. #161
    Join Date
    Mar 2009
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    12
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    Default Re: Supertracker

    Quote Originally Posted by gottoys View Post
    I am getting the same problem with duplicate entries, I have also noticed that even if I have logged in it shows me as guest instead of the username as the same mod did for OSC.

    Actually I want to make sure I Am clear, I am not getting duplicate entries, I am getting a new entry for each page that I vist. In other words, if I click on 15 different products than I get 15 entries in the database and NONE of them are showing as coming from a registered user when that person has logged in.

    could this be due to sessions?

    Any ideas?
    Anyone have any ideas on this? I have still be struggling with this. I have installed this on a brand new instance of zen and I am still getting the same thing on the new install. Basically it is recording a visitor when they hit the site, but it is recording a separate hit for each page that they click on. so if one user visits 10 products I get 10 hits in the database.

    Any help is greatly appreciated.

    Thank you
    http://www.Gottoys.biz

  2. #162
    Join Date
    Nov 2008
    Posts
    16
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    Default Re: Supertracker

    I have products under the "Document - Product" type and they are not showing up. Only products listed under the "Product - General" are showing. Any suggestions on to where I can change the code to record both?

  3. #163
    Join Date
    Nov 2008
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    16
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    Default Re: Supertracker

    Never mind, I found the file to edit. In case others have this issue...

    In the class file there are two lines like this.

    Code:
    if ($_GET['main_page'] == 'product_info' || $_GET['main_page'] == 'document_info') {
    Just change them to

    Code:
    if ($_GET['main_page'] == 'product_info' || $_GET['main_page'] == 'document_info' || $_GET['main_page'] == 'document_product_info') {
    or whatever product type your wanting.

    Cheers!

  4. #164
    Join Date
    Jul 2007
    Location
    Roseville, Michigan
    Posts
    188
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    Default Re: No sales showing in Supertracker

    Quote Originally Posted by pricediscrimination View Post
    Did they pay with paypal? Are the orders showing up in your zen admin?
    So this module does not work well with paypal payments? I have the same problem.

  5. #165
    Join Date
    Jun 2009
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    1
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    Default Re: Supertracker

    Quote Originally Posted by burko View Post
    This is a great mod thankyou andrew.

    I have only 1 small thing that is not showing correctly.
    My visitor country stats does not show a country, shows 100% on one line and each time I look the line is a different colour.

    Paul
    I have the same problem. Couldn’t find an answer or remedy to make it works.
    Really small issue, but would appreciate any help.

  6. #166
    Join Date
    Mar 2008
    Posts
    11
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    application error Re: Supertracker

    I installed this and it works very well except that I cannot get the countries to display. In the "last 10 visitors" instead of the flags I see a "red x" icon and in "Visitors Countries Stats" I get only a band of colour that keeps changing every time I refresh.
    I downloaded the GeoIP.dat.gz file and I installed it in the includes/ folder and I downloaded the "flags" folder and I uploaded the contents in the admin/images/flags folder. Still nothing. I changed the name of the GeoIP.dat.gz file to GeoIP.dat, geoip.dat.gz, geoip.dat, geoip.gz. No change. Then I placed the GeoIP file in the Admin/includes folder, just to see if that works. Nothing. Then I got rid of the GeoIP file altogether. No change, it made absolutely no difference whatsoever, it is as if that file never even existed. What I am doing wrong?
    Radu

  7. #167
    Join Date
    Mar 2008
    Posts
    11
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    Default Re: Supertracker

    I got it figured out... It was my mistake altogether. I was actually uploading the zippped folder. After I unzipped the .gz file, it worked.
    Radu

  8. #168
    Join Date
    Mar 2009
    Posts
    12
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    Default Re: Supertracker

    Quote Originally Posted by gottoys View Post
    Anyone have any ideas on this? I have still be struggling with this. I have installed this on a brand new instance of zen and I am still getting the same thing on the new install. Basically it is recording a visitor when they hit the site, but it is recording a separate hit for each page that they click on. so if one user visits 10 products I get 10 hits in the database.

    Any help is greatly appreciated.

    Thank you
    http://www.Gottoys.biz
    Anyone? Whenever someone comes to my site I get an entry for EVERYTHING someone clicks on, so if they look at 10 pages I get 10 separate entries. I really need to get this fixed so that I can have accurate demographic stats.

    Thank you!!

  9. #169
    Join Date
    Feb 2009
    Location
    UK
    Posts
    1,300
    Plugin Contributions
    1

    Default Re: Supertracker

    Anyone? Whenever someone comes to my site I get an entry for EVERYTHING someone clicks on, so if they look at 10 pages I get 10 separate entries. I really need to get this fixed so that I can have accurate demographic stats.
    gottoys - I wonder whether you've managed to resolve this problem. My Supertracker report is also recording one record per click, and I therefore have no means of recording the time someone spends on site. All 'time on site' = 0.

    This mod used to work fine for me, given that gottoys has the same problem on a fresh install I have not tried removing any subsequent mods from my site. Although I have uninstalled and reinstalled supertracker.

    Any suggestions would be welcome

    Thanks

    Simon

  10. #170
    Join Date
    Feb 2009
    Location
    UK
    Posts
    1,300
    Plugin Contributions
    1

    Default Re: Supertracker

    gottoys - I wonder whether you've managed to resolve this problem. My Supertracker report is also recording one record per click, and I therefore have no means of recording the time someone spends on site. All 'time on site' = 0.

    This mod used to work fine for me, given that gottoys has the same problem on a fresh install I have not tried removing any subsequent mods from my site. Although I have uninstalled and reinstalled supertracker.

    Any suggestions would be welcome

    Thanks

    Simon
    Ok, so this problem seems to have resolved itself. Not sure of the reason yet, but will update if I have any news

    Cheers

    Simon

 

 
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