[Old] Royal Mail Modules

[bobanct]

Sorry Philip I meant Parcel Force NOT datapost!! grrrrrr

[bobanct]

hmmm I am sure we must have gone wrong somewhere. We backed up all our databases, and processed UKZR_Total_Uninstall which is resident in the parcelforce2.3.5/optional folder, and then processed upgrade 1.2 to 1.3, upgrade_all to 1.5 and set_sort_order from the Update SQL folder in the big royalmail 2.3.4 set as there isnt any SQL updates in the 2.3.7 set.

Still we are getting SQL updates required on all of the modules.

Please can you advise where we may have gone wrong?

Many thanks again,

Bob

[philip_clarke]

See that link at the top of the page which says Private Messages your answer lies within that, the SQL updates are not the ones in the package those updates could remove everytrace of the royal mail modules from your system or do some very strange things, especially if you've installed the counties update more than once, which would result in duplicate UK counties in your drop downs for people's addresses.

The SQL updates for the prices are something entirely different.

[bettsaj]

Just a quick question... Big Royal Mail handles weight in kg.... Zen cart by default deals weight in Ib.... How do i change it into kg???

[philip_clarke]

in the file includes/languages/english.php you will find

define('TEXT_PRODUCT_WEIGHT_UNIT','lbs');

and

define('TEXT_SHIPPING_WEIGHT','lbs');

chaning those will list your items in Kilos,

then you should go to configuration > shipping/ packaging and look at the things with Tare in the rows, it;s the amount you add to each pakage to compensate for the increased weight due to the box or envelope. I normally recommend 10%:0 for the smaller items and 8%:0 for the larger ones, you'll need to take some items yourself just to work it out but generally that works, otherwise you'll find that zen cart adds 3 Kg to your packing for each item which creates ratehr a jolly mess.
https://www.zen-cart.com/tutorials/index.php?article=85

Also after you've tested everything, the current recommendation is to to set "Hide Invalid Shipping" in each of your shipping modules to "True", they are set false by default so you can see your shipping modules are working like Airmail when you are using a UK estimate to test, but this morning a fault was reported with Paypal Website Pro (putting things in bold so people will bother reading them) where if the friendly messages like "Airmail does not ship to your country" are on, then Paypal charges £0.00 for the shipping as it goes for the lowest cost option, even if that option is invalid.

Thank you
Philip.

[krisdiamond]

Hello
Im a total beginner in adding modules etc.
Can some give me detailed instructions on adding this royal mail module to my site.
www.jewellerysensations.com

Many thanks in advance.

[philip_clarke]

There is a file INSTALL.txt in the zip file, about 20 lines down is Installation - Quick, (you can ignore Upgrades or installing any SQL files) which is the fastest way to set it up.

Philip.

[agelec]

Hi this module seems to be causing problems for my shipping esitmimator once you have added a product to your cart and use the shipping esitmator on that page nothing shows up where the shipping estimator should be, then once you click update cart it shows up then once you have changed the country and click update it goes blank again, then you have to click update cart for it to work, obvioulsy not all customers will think to try such a thing and shop else where.

Hope you can help with this the only shipping modules im using is the latest paid for Big Royal Mail pack.

the shop link is www.anctgroup.com/store

[philip_clarke]

Hmm, I do not think so, as in I do believe you but something is in the wrong place. The old shipping estimator was based on zc 1.3.5 code and had a problem in that it needed two goes to ge the session variable to register. This was then upgraded in one of the recent modules to 1.3.8 standard and worked perfectly. What I "think" is that you have an older version knocknig around in the template override system somewhere that is still causing the problem.

I'll have a look soon,

Philip.

[philip_clarke]

Hi this module seems to be causing problems for my shipping esitmimator once you have added a product to your cart and use the shipping esitmator on that page nothing shows up where the shipping estimator should be, then once you click update cart it shows up then once you have changed the country and click update it goes blank again, then you have to click update cart for it to work, obvioulsy not all customers will think to try such a thing and shop else where.

Hope you can help with this the only shipping modules im using is the latest paid for Big Royal Mail pack.

the shop link is www.anctgroup.com/store

Just to confirm to anyone following the thread, this is not a royal mail module bug. The original bug came from a 1.3.5 php page called shopping_cart.php installed on a 1.3.8 shop, and then there is a secondary bug where the estimator refuses to change country from the UK which seems to be caused by a change in templating system. The templating system bug is something that I am looking into, but it's not a priority since it's not a bug caused by these modules.

Thank you
Philip.