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  1. #1
    Join Date
    Jun 2009
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    Default problem with gmail smtpauth 465

    I have a problem with setting up gmail account, I have set everything right. But when I send newsletters from zen-cart it does not go and gives the error:

    SMTP Error: Could not connect to SMTP server.

    Here are the settings.

    E-Mail Transport Method : smtpauth
    E-Mail Linefeeds : LF
    Use MIME HTML When Sending Emails : true
    Verify E-Mail Addresses Through DNS : false
    Send E-Mails : true
    SMTP Server Host Address tls://smtp.gmail.com or smtp.gmail.com : smtp.gmail.com
    SMTP Server Port Number : 465
    SMTP Authentication Required : true
    SMTP Authentication Username [email protected] or you###################### : mygmailaccount######################
    SMTP Authentication Password your password : my password

    here is the connection from the server, which works perfect.

    root@server [~]# telnet smtp.gmail.com 465
    Trying 74.125.79.109...
    Connected to smtp.gmail.com (74.125.79.109).
    Escape character is '^]'.

    If anyone has any solution for this please let me know.

  2. #2
    Join Date
    Jan 2004
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    66,450
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    Default Re: problem with gmail smtpauth 465

    What version of Zen Cart are you using?
    If you're using v1.3.8, and not v1.3.8a, then you'll have to fix this bug manually: http://www.zen-cart.com/forum/showpo...42&postcount=2 ... or just upgrade.
    .
    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: problem with gmail smtpauth 465

    The version is 1.3.8a.

    Does anyone know if there is any specific php module or anything which is required on the server side ?

  4. #4
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    Default Re: problem with gmail smtpauth 465

    Technically speaking, your server needs to support TLS. Most do not.
    .
    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Mar 2007
    Location
    Pepperell, Massachusetts
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    Default Re: problem with gmail smtpauth 465

    Quote Originally Posted by DrByte View Post
    Technically speaking, your server needs to support TLS. Most do not.
    You mean our hosting server? I'm having this issue on one hosting company where I used SMTPAUTH, but there is no place in to specify encryption (TLS/SSL) in Zen-Cart. Shouldn't there be?

  6. #6
    Join Date
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    Default Re: problem with gmail smtpauth 465

    Guys, The problem is fixed now.

    What was done?

    I recompiled apache 2.0 and PHP with openssl and then checked it and this has fixed the issue.

    Now can send emails fine from zen cart using gmail smtpauth.

    Thank you everyone for your responses. Much appreciated.

  7. #7
    Join Date
    Mar 2007
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    Default Re: problem with gmail smtpauth 465

    Quote Originally Posted by dhcernese View Post
    You mean our hosting server? I'm having this issue on one hosting company where I used SMTPAUTH, but there is no place in to specify encryption (TLS/SSL) in Zen-Cart. Shouldn't there be?
    I see, the fix is specifically turning it on for smtp.gmail.com

    I bet my hosted environment isn't supporting TLS..

 

 

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