Reward Points Module for ZC v13x

[hem]

Hi Andrew,

I have installed the latest version now (1.26a) and I have tried two scenarios, and encounter some issues.

Here are the background:
Global Ratio set to = 1
Product A ratio = 0.5
Redeem ratio set to = 0.1
Reward earned before = 295

Scenario A (in config -> Reward points admin, I set reward point mode = 1 and adjust reward points for sale / special=1 ):

Products in cart :
----------
3 x Product A (base $135, no sale / special ) $405.0
1 x Product B (base $58, sale at $48) $48.0
----------
But the rewards points in cart = 260 (should be 250?)

Then, upon checkout :
Sub-Total:$453.0
Shipping: $16.0
Quantity Discount (for buying 3 x product A): -$78.0
Value of Redeemed Reward Points:-$29.5
Total Reward Discount Amount: (0%) -$0.0
Total: $361.5
Reward Points earned: 260

---------------
Scenario B (in config -> Reward points admin, I set reward point mode = 0, other settings the same):

Then, upon checkout :
Sub-Total:$453.0
Shipping: $16.0
Quantity Discount (for buying 3 x product A): -$78.0
Value of Redeemed Reward Points:-$29.5
Total Reward Discount Amount: (0%) -$0.0
Total: $361.5
Reward Points earned: 453
---------------

My questions:
1. What is the " Total Reward Discount Amount: (0%) -$0.0" means and the purpose for?
2. Would it be possible for the final rewards earned less the value of the redeemed reward points?
3. Is there any wrong setting at my configuration as it seems for Scenario B, the reward points earned can't deduct the discount?

Many thanks!

Paul

First off- Switch off Reward Points Discount under Order Total modules (this is just on test at the moment).

Then check Config->Reward Points and see what you have "Adjust Reward Points for Sales/Specials" set to.

[paupauchu]

First off- Switch off Reward Points Discount under Order Total modules (this is just on test at the moment).

Then check Config->Reward Points and see what you have "Adjust Reward Points for Sales/Specials" set to.

The "Adjust Reward Points for Sales/Specials" is still = 1 after I have switch off the "Reward points discount" under "Order Total Modules", so anything wrong?

Thanks.

Paul

[hem]

The "Adjust Reward Points for Sales/Specials" is still = 1 after I have switch off the "Reward points discount" under "Order Total Modules", so anything wrong?

Thanks.

Paul

No- it should now work fine.

[paupauchu]

No- it should now work fine.

But I find for a special price product (e.g. the Product B I mentioned in my previous example, base price = $59, sale at $48), in the product details, I can see the rewards point shown is 48, but when I add to shopping cart, the rewards point it shown IN THE CART (i.e. the sidebox) is 59 and also final checkout (as below)?

-----------
Sub-Total: $48
Shipping : $13.0
Total: $61
Reward Points earned: 59
-----------

Then, I try another scenario to redeem my earned rewards as below, and found the reward points earned in this case is 0

-----------
Sub-Total: $48
Shipping : $13.0
Value of Redeemed Reward Points: -$29.5
Total: $31.5
Reward Points earned: 0
-----------

However, once I confirm the order, I find the "pending reward" updated to the client record is 59.

So, anything wrong?

Thanks!
Paul

[hem]

But I find for a special price product (e.g. the Product B I mentioned in my previous example, base price = $59, sale at $48), in the product details, I can see the rewards point shown is 48, but when I add to shopping cart, the rewards point it shown IN THE CART (i.e. the sidebox) is 59 and also final checkout (as below)?

-----------
Sub-Total: $48
Shipping : $13.0
Total: $61
Reward Points earned: 59
-----------

Then, I try another scenario to redeem my earned rewards as below, and found the reward points earned in this case is 0

-----------
Sub-Total: $48
Shipping : $13.0
Value of Redeemed Reward Points: -$29.5
Total: $31.5
Reward Points earned: 0
-----------

However, once I confirm the order, I find the "pending reward" updated to the client record is 59.

So, anything wrong?

Thanks!
Paul

Paul- can you give me a URL so I can check this out- thanks.

[paupauchu]

But I find for a special price product (e.g. the Product B I mentioned in my previous example, base price = $59, sale at $48), in the product details, I can see the rewards point shown is 48, but when I add to shopping cart, the rewards point it shown IN THE CART (i.e. the sidebox) is 59 and also final checkout (as below)?

-----------
Sub-Total: $48
Shipping : $13.0
Total: $61
Reward Points earned: 59
-----------

Then, I try another scenario to redeem my earned rewards as below, and found the reward points earned in this case is 0

-----------
Sub-Total: $48
Shipping : $13.0
Value of Redeemed Reward Points: -$29.5
Total: $31.5
Reward Points earned: 0
-----------

However, once I confirm the order, I find the "pending reward" updated to the client record is 59.

So, anything wrong?

Thanks!
Paul

Hi Andrew,

any ideas for the above?

Many thanks!

Paul

[hem]

Hi Andrew,

any ideas for the above?

Many thanks!

Paul

I'm afraid I cannot reproduce it- I set up a product for €59, then set a special on it for €48 and it gives me 48 reward points.

[pishkus]

Hi,
first of all - superb module
Second of all - i have a situation.. :)

I don't want my customers to be able to pay all the total price using the reward points. I need to be able to set the maximum percent of total price that would be covered by reward points. E.g. my customer has 20 rp = $20, the total price is $50, but I want the customer to be able to pay only 20% of the price by using rp, i.e. he would be able only to use 10rp ($10) (10 out of 50 = 20%) and will have to pay $40 in real money :)

Any ideas on quick solution?
Thanks!