Return Authorization Module (RMA)

[clydejones]

Hi clyde,

I have a small issue with this module. I've installed the files in the appropriate folder and also cross referrenced it to the above check list you posted, but I'm not sure what I'm missing.

The return mod shows up fine on my site, and it works. I sent myself a test return email, and that went through okay, no issues there.

When I go to Admin / Configuration / Return Authorization, nothing appears. The page loads fine, but without any data or fields.

Did I forget to activate something?
Posted via Mobile Device

Make sure you've run the install_return_authorization.sql.

open admin -> tools -> install sql patches

copy and paste the following into the text area and then click the send button.

#Return Authorization SQL Install
# For Zen-Cart 1.3.8
# Last Updated: 1/12/2009

SET @configuration_group_id=0;
SELECT @configuration_group_id:=configuration_group_id 
FROM configuration_group
WHERE configuration_group_title= 'Return Authorization'
LIMIT 1;

DELETE FROM configuration WHERE configuration_group_id = @configuration_group_id;
DELETE FROM configuration WHERE configuration_key = 'DEFINE_RETURNS_STATUS';
DELETE FROM configuration_group WHERE configuration_group_id = @configuration_group_id;

INSERT INTO configuration_group VALUES (NULL, 'Return Authorization', 'Return Authorization Display Settings', '1', '1');
SET @configuration_group_id=last_insert_id();
UPDATE configuration_group SET sort_order = @configuration_group_id WHERE configuration_group_id = @configuration_group_id;

INSERT INTO `configuration` VALUES (NULL, 'Phone Number', 'RETURN_PHONE', 'true', 'Display phone number field', @configuration_group_id, 1, NULL, now(), NULL, 'zen_cfg_select_option(array(''true'', ''false''), ');

INSERT INTO `configuration` VALUES (NULL, 'Total Value', 'RETURN_VALUE', 'true', 'Display Total Value', @configuration_group_id, 2, NULL, now(), NULL, 'zen_cfg_select_option(array(''true'', ''false''), ');

INSERT INTO `configuration` VALUES (NULL, 'Item Number', 'RETURN_ITEM_NUMBER', 'true', 'Display Item Number field', @configuration_group_id, 3, NULL, now(), NULL, 'zen_cfg_select_option(array(''true'', ''false''), ');

INSERT INTO `configuration` VALUES (NULL, 'Only registered customers may submit a return request', 'REGISTERED_RETURN', 'false', 'Only registered customers may submit a return request', @configuration_group_id, 4, NULL, now(), NULL, 'zen_cfg_select_option(array(''true'', ''false''),');

INSERT INTO `configuration` VALUES (NULL, 'Set "Return Action" Dropdown List', 'RETURN_ACTION_LIST', 'Refund, Replacement, Repair', 'On the "Return Authorization" Page, set the list of actions , in this format: Action 1,  Action 2', @configuration_group_id, 5, NULL, now(), NULL, 'zen_cfg_textarea(');

INSERT INTO `configuration` VALUES (NULL, 'Return - Show Store Name and Address', 'RETURN_STORE_NAME_ADDRESS', 'true', 'Include Store Name and Address', @configuration_group_id, 6, NULL, now(), NULL, 'zen_cfg_select_option(array(''true'', ''false''),');


INSERT INTO `configuration` VALUES (NULL, 'Define Return Authorization', 'DEFINE_RETURNS_STATUS', '1', 'Enable the Defined Return Authorization Link/Text?<br />0= Link ON, Define Text OFF<br />1= Link ON, Define Text ON<br />2= Link OFF, Define Text ON<br />3= Link OFF, Define Text OFF', @configuration_group_id, 7, NULL, now(), NULL, 'zen_cfg_select_option(array(''0'', ''1'', ''2'', ''3''),');