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  1. #171

    Default Re: ozpost shipping module - Unexpected Error

    Hi Rod

    I just know this is a dumb question but I have uninstalled, re-installed and checked the thread so maybe I have earned it?

    I installed Ozpost last week and it worked sweet.

    I'd previously had problems with the shopping cart not calculating shipping charges without logging on because of coding in the Monster template I use.

    I re-installed the original Zen Cart 1.3.8 shopping_cart.php file over the one in my_ template folder and lo and behold it all worked with the new OzPost mod.

    Success at last! The only funny thing was that quotes for registered parcel post referred to a $2.8 fee not $2.80.

    When I tried the shopping cart today it has returned the following:

    Unexpected error (no valid methods). Using AP Flat Rate.

    From the thread I checked that I had a valid type checked in Admin (I have Regular Parcel, Express Parcel and Registered Parcel selected). I have my weights set to kg and set the GST rate and enabled show handling costs.

    I have used debug and it appears to be connecting to the server just not returning a price or the handling costs?

    Do you have any clues?

    http://charcool.com/shop/index.php?m...=shopping_cart

    I am gutted. After thinking I had solved a problem that had dogged me for 2 years, I seem to have created a new one.

    PS: Rates don't show if I log in either although the Austpost used to show a valid result after logging in.

    thanks for your time and mod.

    cheers

  2. #172
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: ozpost shipping module - Unexpected Error

    Quote Originally Posted by Arliss61 View Post
    When I tried the shopping cart today it has returned the following:

    Unexpected error (no valid methods). Using AP Flat Rate.

    Do you have any clues?
    The problem isn't yours.

    Unfortunately our servers still have a small dependency on the drc.edeliver.com.au server, which is currently having problems <sigh>

    -----------------------------------------------
    Microsoft OLE DB Provider for ODBC Drivers error '80004005'
    [Microsoft][ODBC SQL Server Driver][Named Pipes]Specified SQL server not
    found. /ratecalc2.asp, line 173 ##
    ----------------------------------------------------

    I'll be so glad when we are no longer dependent on drc.

  3. #173

    Default Re: ozpost shipping module

    Version 1.3.7.1
    Not recently upgraded
    Ozpost

    Hi Ron,

    Firstly, great module and thanks for putting it together. Wish I had the smarts you do. I have installed the module but get the following error when doing check out

    Fatal error: Cannot instantiate non-existent class: simplexmlelement in /home/fir58779/public_html/cart/includes/modules/shipping/ozpost.php on line 345

    Can you suggest why pls.
    Last edited by Robinferguson; 23 Aug 2009 at 01:27 PM. Reason: added notifications

  4. #174
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: ozpost shipping module

    Quote Originally Posted by Robinferguson View Post
    Version 1.3.7.1
    Not recently upgraded
    Ozpost

    Hi Ron,

    Firstly, great module and thanks for putting it together. Wish I had the smarts you do. I have installed the module but get the following error when doing check out

    Fatal error: Cannot instantiate non-existent class: simplexmlelement in /home/fir58779/public_html/cart/includes/modules/shipping/ozpost.php on line 345

    Can you suggest why pls.
    If the problem occurred when trying to get a quote (as opposed to doing a checkout) I'd suggest that your ISP is using PHP4 rather than PHP5, but since it only seems to occur when checking out, I've got no idea. A conflict with another module perhaps?

    Cheers
    Rod

  5. #175

    Default Re: ozpost shipping module - Unexpected Error

    Good grief you were right! It wasn't me. First time ever :) Thanks

  6. #176

    Default Re: ozpost shipping module

    Quote Originally Posted by RodG View Post
    If the problem occurred when trying to get a quote (as opposed to doing a checkout) I'd suggest that your ISP is using PHP4 rather than PHP5, but since it only seems to occur when checking out, I've got no idea. A conflict with another module perhaps?

    Cheers
    Rod
    Hi Rod,

    Using Cpanel I noticed the PHP version is 4.4.8 Is that the version to which you refer. If so, do you have a suggestions on how to resolve the issue please?

    Regards
    RF

  7. #177
    Join Date
    Jan 2009
    Location
    Victoria Australia
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    0

    Default Re: ozpost shipping module

    Hi Rod,
    I've only been live for a few weeks and have received two e-mails asking for shipping costs by customers who had not created accounts. One of them purchased after, the other e-mail just came in this morning, but it started me thinking.
    How many potential customers are turned away because they don't want to create an account just to get an estimate?
    Is it possible to have an estimate button on the product page that only requires a post code?

    I have a sneaking suspicion I know what you are going to say, that aus post requires more info than that to return an estimate. So how about this... A drop down list of a dozen or so major cities to choose from next to the estimate button on the product page, and perhaps some text "would you like a rough estimate?"
    The user (cart owner) would set up (test) reference accounts for the cities with all the info aus post requires.

    I realize there are some really dumb people on this earth and we risk them complaining later that their actual cost ended up higher than the "rough estimate", but its a risk that I would personally be willing to take. I really feel it would get a lot more people moving through to purchase.

    Hopefully there is an easier way for customers to get an estimate without creating an account, but nothing good is easy.
    I wouldn't mind tackling the above method on my own, but it is beyond my scope of programming. I'm guessing one could use the test account data base and some other bits and pieces that are already there.

    So have I got your wheels spinning or am I a loony?
    All the best, David

  8. #178
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
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    Default Re: ozpost shipping module

    Quote Originally Posted by australican View Post

    So have I got your wheels spinning or am I a loony?
    All the best, David
    Check /admin/configuration/Shipping & Packaging/Shipping Estimator Display Settings for Shopping Cart.

    Set it to "1" or "2".

    Cheers
    Rod

  9. #179
    Join Date
    Jan 2007
    Location
    Australia
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    7

    Default Re: ozpost shipping module

    Quote Originally Posted by Robinferguson View Post
    Hi Rod,

    Using Cpanel I noticed the PHP version is 4.4.8 Is that the version to which you refer. If so, do you have a suggestions on how to resolve the issue please?

    Regards
    RF
    Many (most?) ISP's that are still using PHP4.x.x by default these days will also have the option to use PHP5 instead. I have seen this as a user settable option in some cPanel installations, but othertimes you may be required to ask your ISP to make the change for you.

    Cheers
    Rod

  10. #180
    Join Date
    Jan 2009
    Location
    Victoria Australia
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    0

    Default Re: ozpost shipping module

    Thanks for the fast reply Rod.
    Boy is my face red! What I actually wanted was for a customer who doesn't have an account to be able to get an estimate. I didn't realize that you can add a item to the cart without an account. It does exactly what I wanted it to do already. Yikes!
    I suppose I should put some thought into how to let customers know that they can get an estimate this easily. I think they are assuming the same as I did that they would need to sign up or just that they don't know where to find the estimator.
    Thanks again, David

 

 

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