Image Handler 2 (for ZC v1.3.8 ONLY) Support

[besparkling]

I am a newbee on Zen Cart. just installed IMAGE HANDLER 2, and after I uploaded a picture for the product, in the TOOLS->IMAGE HANDLER 2->MANAGER, I can only see 3 red-crossed blocks without image showed up and the larger image beside didn't showed up as well. In case I can't explain it very clearly, please take a look at the screen shot below. The thing is I can still see my picture in the website...but not in the image handler manager interface...I tried set permissions to 777, tried clear cache, tried rename the picture files...nothing worked. Could anyone help me on that? thank you soooooooooo much!

ps. I am using ZENCART 1.3.8 and installed the following addons before the image handler 2: stock by attribute, reward points, quantity discount, add customer from admin.