Easy Populate 1.2.5.4 support

[Scrat]

cdnbride Not your ZC version - the version of EP you are using (eg 1.2.5.4, 1.2.5.5, 1.2.5.6, 1.2.5.7, 3.03(com.))

[cdnbride]

Scrat

I'm using Easy Populate 1.2.5.4

~Cdnbride~

[Scrat]

cdnbride Have you checked your folder permissions of your /temp folder, as usually ever with a large database EP should download to the /temp folder.
If this is a server issue than maybe it is a good idea to have a look for another host,

HTTP Error 500 Internal server error
is a 'catch-all' error generated by the Web server. Basically something has gone wrong, but the server can not be more specific about the error condition in its response to the client. In addition to the 500 error notified back to the client, the Web server should generate some kind of internal error log which gives more details of what went wrong. It is up to the operators of the Web server site to locate and analyse these logs.

Also where did you download your version from ?

[808helmets]

I had a successful installation of my easy populate 1.2.5.4.

I uploaded my products via txt file and everything was successful.

All information appears in the product set-up page except there is no product image.

Product images appear for those products uploaded prior to installing easy populate. Despite having all correct product links and my images in the correct folders, the only way images appear is after uploading through the set-up page.

Is there some setting adjustment that needs to be made for images to appear without having to upload in set-up page?

[cdnbride]

Hi Scrat

Okay, first of all I am really really new to all of this so please bear with me. I looked in the /temp folder and there is no easy populate there. I have gone into my public_html/admin and found my easypopulate.php, which the permissions seem to be set at 644 and the attributes controller is set at 755. Would one of these files be what you are referring to? I am only having problems trying to "Download Model/Attributes tab-delimited .txt file", everything else seems to download. One thing I have noticed is that if I click on the "Create Model/Attributes tab-delimited .txt file in temp dir" and then I download the file to my computer is that when I try to open it in Excel (as that is what I've used for all of my .txt file creating) I get an error that says "File not loaded properly"

I also don't think that it is a server thing because the Full File from "Download Complete tab-delimited .txt file to edit" downloads without a problem every time. I would think that the Model/Attributes file would be smaller and less complex than the full data file, therefore the statement that my host support team made about the file possibly being a lot of data doesn't seem right, kwim?

I installed EP through the Fantastico on my Cpanel.

~Cdnbride~

[Scrat]

808helmets Easiest way to check your products is download a 'complete' file and check the image details and compare working ones to non working ones... also make sure that the folder names are the same as in the image details (E.g images/folder1 against images/Folder1 ) as ZC we see this as two different folders not the same best way use just lower case or upper case but not both.

cdnbride Its not a problem, we all started one day with very little knowledge but all becomes clearer with time .

Firstly I have no knowledge of what version 'Fantastico' uses and where that originates from.

As for permissions, you need to check that your temp FOLDER permissions are set right (I have mine set to 0755) because if this is not set correctly it would mean that any files sent to this folder may not be allowed to save into this folder because the permissions disallow it.(also there is no EP .php files in this folder as it is a temp folder for temp files)

Generally version 1.2.5.4 works pretty well (some know bugs) and usually errors of this nature are due to server issues. Most cheap hosting really set levels low as they can have say 2000 sites on one server so imagine if every site tried to up load 5000 products at once this would kill the server so they set levels for each user to stop this happening, another example is that they limit the users of the mysql database so only 12 people can connect to the database at once (12 customers - the 13th gets a server busy error page) so again it does not kill the server.

I would have a look at the easypopulate.php file and see if it is this version by comparing the one you can download from modhole.

[cdnbride]

808helmets Easiest way to check your products is download a 'complete' file and check the image details and compare working ones to non working ones... also make sure that the folder names are the same as in the image details (E.g images/folder1 against images/Folder1 ) as ZC we see this as two different folders not the same best way use just lower case or upper case but not both.

cdnbride Its not a problem, we all started one day with very little knowledge but all becomes clearer with time .

Firstly I have no knowledge of what version 'Fantastico' uses and where that originates from.

As for permissions, you need to check that your temp FOLDER permissions are set right (I have mine set to 0755) because if this is not set correctly it would mean that any files sent to this folder may not be allowed to save into this folder because the permissions disallow it.(also there is no EP .php files in this folder as it is a temp folder for temp files)

Generally version 1.2.5.4 works pretty well (some know bugs) and usually errors of this nature are due to server issues. Most cheap hosting really set levels low as they can have say 2000 sites on one server so imagine if every site tried to up load 5000 products at once this would kill the server so they set levels for each user to stop this happening, another example is that they limit the users of the mysql database so only 12 people can connect to the database at once (12 customers - the 13th gets a server busy error page) so again it does not kill the server.

I would have a look at the easypopulate.php file and see if it is this version by comparing the one you can download from modhole.

Hi Scrat

I have checked the temp folder permissions and it is set at 0755 so tonight I will compare the .php files to see if they are the same. I thought that I picked a good hosting company but again this is pretty new to me so maybe I haven't. I would say who it is if I knew that I was permitted to here. Not sure what the rules are with forums like this so that is why I hadn't said in the first place.
I will be back once I look at those .php files.

Thanks again
~Cdnbride~

[schoolboy]

Hi Scrat

I have checked the temp folder permissions and it is set at 0755 so tonight I will compare the .php files to see if they are the same. I thought that I picked a good hosting company but again this is pretty new to me so maybe I haven't. I would say who it is if I knew that I was permitted to here. Not sure what the rules are with forums like this so that is why I hadn't said in the first place.
I will be back once I look at those .php files.

Thanks again
~Cdnbride~

Firstly:
EP 1.2.5.4 was never known for its reliability regarding the upload of attribute data - and remember, it claimed to upload only option names and values - not how they may have been assigned to products. For this feature, only the Commercial Version (3) of EP has the capacity to do full attribute uploads. (And even then, its reliability is questionable.)

Secondly:
There is NO NEED to change FILE PERMISSIONS. They should be the default of 644. Permissions of the TEMP folder could be 755, and if this causes issues, then 777 is probably required. What I do is change the temp folder to 777 ONLY WHILE I do EP uploads/downloads. Then I take it back to 755.

Thirdly:
To establish if it is EP that is causing the problem, do a TEST upload with a few test products. (It should not have a problem writing a complete DB download to the temp folder - I do this routinely on stores with upwards of 8000 - 9000 products.)

Fourthly:
Never use "fantastico" to install anything - particularly not a module. EP has SEVERAL files to upload. ALL go into admin. There is nothing on the catalog side of the store:

Here is the directory/file TREE for the EP 1.2.5.4 module:

admin (folder)
|_includes (folder)
|......|_boxes (folder)
|...........|_extra_boxes (folder)
|...............|_easypopulate_tools_dhtml.php (file)
|
|......|_extra_datafiles (folder)
|...........|_easypopulate_filenames.php (file)
|
|......|_functions (folder)
|...........|_extra_functions (folder)
|...............|_easypopulate_functions.php (file)
|
|......|_languages (folder)
|...........|_english (folder)
|.............|_easypopulate.php (file)
|.............|_extra_definitions (folder)
|................|_easypopulate.php (file)
|
|_easypopulate.php (file)
|
temp (folder)

NOTE: I trust you realise that while some files have the same NAMES, their purpose and function is determined by where they are LOADED in the folder tree. Files of similar names are NOT interchangeable!

[schoolboy]

Easy Populate 1.2.5.4 download can still be found in this list:

http://www.zen-cart.com/archived_con...s/admin-tools/

(After 5 years, I still find it to be the most reliable of all the EP offerings - and it works on all my installs of ZC 1.3.8a)

[808helmets]

808helmets Easiest way to check your products is download a 'complete' file and check the image details and compare working ones to non working ones... also make sure that the folder names are the same as in the image details (E.g images/folder1 against images/Folder1 ) as ZC we see this as two different folders not the same best way use just lower case or upper case but not both.

cdnbride Its not a problem, we all started one day with very little knowledge but all becomes clearer with time .

Firstly I have no knowledge of what version 'Fantastico' uses and where that originates from.

As for permissions, you need to check that your temp FOLDER permissions are set right (I have mine set to 0755) because if this is not set correctly it would mean that any files sent to this folder may not be allowed to save into this folder because the permissions disallow it.(also there is no EP .php files in this folder as it is a temp folder for temp files)

Generally version 1.2.5.4 works pretty well (some know bugs) and usually errors of this nature are due to server issues. Most cheap hosting really set levels low as they can have say 2000 sites on one server so imagine if every site tried to up load 5000 products at once this would kill the server so they set levels for each user to stop this happening, another example is that they limit the users of the mysql database so only 12 people can connect to the database at once (12 customers - the 13th gets a server busy error page) so again it does not kill the server.

I would have a look at the easypopulate.php file and see if it is this version by comparing the one you can download from modhole.

Thanks for the reply. All my image details are correct and still no image. However, when I add photo through set-up page, the image appears even though the both addresses before and after are the same.
For some reason, my ZC is not reading the photo unless I go through the set-up page. I even looked at the addresses in my database and all are correct.
Any suggestions?