Hi, hem
Thanks for the nice add-on.
But recently I get a really weird issue on reward point add-on. Sometimes it does credit my customers' account the right reward points they earned after the status of their orders changed to 'Delivered' but sometimes it doesn't work but only deletes the reward points under pending.
This is my setting:
Reward Point Status Track Pend: [Pending, Processing] Earn: [Delivered]
Thanks in advance,
Best regards,
Hi, hem
Thanks for your reply.
I have Edit Orders, Improved Attributes Controller, Cross Sell and some other but not relative add-ons installed on my site. It looks weird that my new customers would not get pending reward points after they placed orders on my sites not to mention earned reward points. But when I used a test account(registered before) and made an order, it works.
Below is my settings for reward points:
Reward Point Mode 1
Reward Point Sidebox Display 0
Reward Point Status Track Pend: [Pending, Processing] Earn: [Delivered]
Reward Point Sunrise Period 0
Reward Point Redeem Minimum 200
Reward Point Redeem Maximum 400
Reward Point Rounding 0.01
Max Transactions to Display in Customer Admin 12
Delete Old Reward Transactions Period 366
Adjust Reward Points for Sales/Specials 1
Allow Reward Points on Free Products 0
Allow Redeem of Reward Points on Order Total or Subtotal 1
Set Minimum Order Value to Redeem Points Against 0
Limit Maximum Customers on Listings 50
Display Products Reward Points When Zero 1
Set New Account Reward Points No points awarded for new accounts
Thanks for your help,
Best regards,