Product Status, download link and Coupon

[Sp34k]

Dear community

I have just read the "tutorial" on how to add digital downloads (via. link) - I purchased one of my own products for testing which works great, I just have 3 questions:

1. I noticed that the order status was "Processing", I was waiting and waiting but without getting any results, my questions is, if it's possible to "delivery"/accept the payment automaticity?

2. I accepted the payment manually and set the status to "Delivered" - I then went to "My Account" to "download" the file but when I click on the download bottom it redirects me to a white error 500 page (pub/.eyrgvpowtfqxsmfisv/Nepty.rar)

I made sure that my PUB folder is set to 777, and my DOWNLOAD folder is 755.

3. Do made a discount for "Gift Certificate" (just for testing), I then entered my coupon code and noticed that it was valid for all products.
How do I apply a coupon code for 1 specific item?

Cheers,
Mike

[stevesh]

3. That's done under the 'Restrictions' button in the Coupon setup.

[Sp34k]

Dear stevesh

Thank you for you're reply, I just checked the 'Restrictions' section and I had success, thank you!

I wish you a merry christmas buddy,
Cheers,
Mike

[Sp34k]

Does, nobody know the answer for the other two questions?

[lat9]

Re: question #3:

Are you running on a Linux or Windows host? The setting under admin Configuration->Attribute Settings for the "download" should normally be "Download by redirect" set to true if you're running on a Linux host. I'm pretty sure the download tutorial indicates the setting required for a Windows host.

[Sp34k]

It is set to:

Enable Downloads  	                                                      true  	 
Download by Redirect 	true
Download by streaming 	false
Download Expiration (Number of Days) 	7 	
Number of Downloads Allowed - Per Product 	50 	
Downloads Controller Update Status Value 	4 	
Downloads Controller Order Status Value >= lower value 	2 	
Downloads Controller Order Status Value <= upper value 	4 	
Enable Price Factor 	true
Enable Qty Price Discount 	true
Enable Attribute Images 	true

It does look alright to me, though when I upload the files to "download" or "pub" with the exact same name as in the attribute - then it still gives the error 500.
It directs me to this link: "/pub/.emfpmsqdlljthxh/Nepty.rar" I don't know if that has something to say?


Merry Christmas guys! I hope you've had a wonderful day,
Cheers,
Mike

[Sp34k]

Oh, ah ps. it's running on a Linux:)

[Sp34k]

I guess nobody knows why I get the Error 500 when clicking the download link?
I have done as this tutorial says: https://www.zen-cart.com/tutorials/index.php?article=71

The icon under Attribute controller is "green", so it should be working - I just get the error 500 when trying to download the purchased file.

[Sp34k]

Nobody?

[Ayperi]

Dear community

2. I accepted the payment manually and set the status to "Delivered" - I then went to "My Account" to "download" the file but when I click on the download bottom it redirects me to a white error 500 page (pub/.eyrgvpowtfqxsmfisv/Nepty.rar)

Mike

Hmm gosh it's been so long since i had to deal with them particular issues lol I'll take a gander..

1. the only thing I can think of is how your payment setting is done. Like in paypal I got it set to pending>processing. I'm sure there another way, as mine has done automatically but I can't find where I did the adjustments.

2. You may have done this already, but be sure that your download item is actually loaded into the download folder only and not anywhere else. You shouldn't have to load it in any other folder as the pub is a temporary area for redirected files. Make sure that the file is deleted from pub folder.
AND/OR
Your not set to "accept" that file type. Go under Configuration in you admin area and go into Maximum Values and scroll near the bottom till you find the "Allowed Filename Extensions for uploading" and there should be a list of the current files allowed, simply type in the rar file and update and that should work. Just follow how the other file types are listed, with no spaces and commas.
Hope that helps ^^