Google Base Feeder Support Thread [OLD]

[k_pricey]

i created the google base account this am. i am not able to create the feeds, i am getting the error when i click the link that says
Click [HERE] to create / update your products feed.

I double/triple checked the login and pw. it is the ftp one, not my login to google correct?

also, i checked the feed folder on my server and there is only one html file in it.

thanks for your help.

I am having the exact same problem so don't worry, you are not alone!! If I figure anything out I will post it here for you.

[k_pricey]

i created the google base account this am. i am not able to create the feeds, i am getting the error when i click the link that says
Click [HERE] to create / update your products feed.

I double/triple checked the login and pw. it is the ftp one, not my login to google correct?

also, i checked the feed folder on my server and there is only one html file in it.

thanks for your help.

Okay, I had the exact same problem as you when I installed this morning. Nothing seemed to resolve it so I went back and re-installed all of the files and went through the Admin->Config->Google Base Config process again. This time it worked perfectly.

It seems to be fairly common with FTP file uploading that things don't work properly on the first try. Sometimes going over the installation process a second, or even third time gets things sorted out.

Hope that helps!

[PinkLeopard]

Okay, I had the exact same problem as you when I installed this morning. Nothing seemed to resolve it so I went back and re-installed all of the files and went through the Admin->Config->Google Base Config process again. This time it worked perfectly.

It seems to be fairly common with FTP file uploading that things don't work properly on the first try. Sometimes going over the installation process a second, or even third time gets things sorted out.

Hope that helps!

Perfectly said! I did the same thing and Viola it worked!

[PinkLeopard]

So I removed the extra slash in the configure.php file but this did not fix my upload failure. I even reinstalled the Google Base and still nothing

Just for the record, on my second site where I had to uninstall/re-install the sql patch 3 times.

I noticed another thing on the second install. The Google Base FTP Username & Google Base FTP Username were not at the top as they were in my first install.

Hope that helps!

[shaggy dog]

Hi
I have been successfully uploading to googlebase for a couple of years. I have not changed any settings, but it is now not working. I get an email saying:
Google Base data feed file status on "google_base.xml": No items inserted.
I wonder if anyone has any suggestions?

[PinkLeopard]

Hi
I have been successfully uploading to googlebase for a couple of years. I have not changed any settings, but it is now not working. I get an email saying:
Google Base data feed file status on "google_base.xml": No items inserted.
I wonder if anyone has any suggestions?

What version are you using of GB Feeder?

[shaggy dog]

What version are you using of GB Feeder?

Hi Pink Leopard
Do not see any indication of what version I am using. This probably means I don't know where to look.

[PinkLeopard]

Hi Pink Leopard
Do not see any indication of what version I am using. This probably means I don't know where to look.

1.74 is the current version.

Check the download area and compare it your files on your site.

I am learning by helping out because I really like this addon.

Hope that helps!

[davewest]

Hi
I have been successfully uploading to googlebase for a couple of years. I have not changed any settings, but it is now not working. I get an email saying:
Google Base data feed file status on "google_base.xml": No items inserted.
I wonder if anyone has any suggestions?

Google has changed many of there listing rules and format requirements. You need to download the current mod. Then check your feed for errors once uploaded. You may have to tweak the mod or your listings, just look though this thread for answers.

[ElTel78]

Hi,

I dont understand this quite so much, but when I click on create product feed it creates records (I turned on debugging too), but when I come to view my feed the file is blank. I CHMOD the feed folder to 777. Anyone know why this is happening?

Thanks


{EDIT}

I just checked the XML file by manually downloading it and opening it and the data is there, but when I try to open it in Tools > Google Base Feeder > View Your Product Feed - no data appears.