Thread: Supertracker

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  1. #181
    Join Date
    Mar 2009
    Posts
    12
    Plugin Contributions
    0

    Default Re: Supertracker

    Quote Originally Posted by simon1066 View Post
    Ok, so this problem seems to have resolved itself. Not sure of the reason yet, but will update if I have any news

    Cheers

    Simon
    Simon,

    Have you figured this out? I am still having the problem

  2. #182
    Join Date
    Aug 2008
    Posts
    15
    Plugin Contributions
    0

    red flag Re: Supertracker customer name not shown

    I am running Zen 1.3.8 in my site.
    I have installed successfully supertracker in my old template, however, due to some security errors, I need to go back to classic template.
    In this template supertracker works fine, without following:
    1. no customer (ID)name
    2. log on time too short for each record, so each click will be added to database

    Pls help.

  3. #183
    Join Date
    Feb 2009
    Location
    UK
    Posts
    1,300
    Plugin Contributions
    1

    Default Re: Supertracker

    Quote Originally Posted by gottoys View Post
    Simon,

    Have you figured this out? I am still having the problem

    gotoys, got your pm. No I'm afraid I haven't isolated the cause, just glad it's resolved itself. In case it helps my Admin>Config>Sessions settings are:

    Cookie Domain True
    Force Cookie Use False
    Check SSL Session ID False
    Check User Agent False
    Check IP Address False
    Prevent Spider Sessions True
    Recreate Session False
    IP to Host Conversion Status true

    Sorry I can't suggest more. However I also have installed 'user tracking' it's very good and I find that I tend to use this more. Mind you my site doesn't warrant my using all supertracker options (I tend to use it just to check for bailed carts)

    Cheers

    Simon

  4. #184
    Join Date
    Aug 2008
    Posts
    15
    Plugin Contributions
    0

    red flag Re: Supertracker

    Quote Originally Posted by ORIKO View Post
    I am running Zen 1.3.8 in my site.
    I have installed successfully supertracker in my old template, however, due to some security errors, I need to go back to classic template.
    In this template supertracker works fine, without following:
    1. no customer (ID)name
    2. log on time too short for each record, so each click will be added to database

    Pls help.
    I still cannot solve customer ID problem.
    Last time when it was functioning was before I upload TIME OFFSET mod. So I disabled this mod for a while and returned to classic template.

    Anyone pls help.

  5. #185
    Join Date
    Jun 2009
    Posts
    187
    Plugin Contributions
    0

    Default Re: Supertracker

    I'm trying to uninstall this because my host says its running a lot of queries and slowing things down. When I try to run the Uninstall SQL patch it takes the store down with some not found errors.

    Is there a proper way to remove this?

    Thanks

  6. #186
    Join Date
    Jun 2009
    Posts
    187
    Plugin Contributions
    0

    Default Re: Supertracker

    Can someone please tell me how to uninstall this supertracker... each time I remove anything I get sql errors. I put the uninstall sql code and that is when all problems begin.

    Thanks

  7. #187
    Join Date
    Jun 2008
    Posts
    47
    Plugin Contributions
    0

    Default Re: Supertracker

    I moved my test web server from Apache to IIS7 and now when i try to access my test zen-carts I get this error.
    1364 Field 'cart_contents' doesn't have a default value
    in:
    [INSERT INTO supertracker (ip_address, browser_string, country_code,
    Can anyone tell me what would be causing this? Im running the latest PHP & MySQL (PHP 5.2.12 and MySQL 5.1.42) so i don’t know if that’s the cause.

  8. #188
    Join Date
    Jul 2009
    Posts
    495
    Plugin Contributions
    0

    Default Re: Supertracker

    Quote Originally Posted by StarBuck View Post
    I moved my test web server from Apache to IIS7 and now when i try to access my test zen-carts I get this error.

    Can anyone tell me what would be causing this? Im running the latest PHP & MySQL (PHP 5.2.12 and MySQL 5.1.42) so i don’t know if that’s the cause.
    go into your database and look for that field, check the details on it?
    i may not know how yet, but i soon will....i hope :)

  9. #189
    Join Date
    Jul 2009
    Posts
    495
    Plugin Contributions
    0

    Default Re: Supertracker

    Quote Originally Posted by linnx View Post
    I'm trying to uninstall this because my host says its running a lot of queries and slowing things down. When I try to run the Uninstall SQL patch it takes the store down with some not found errors.

    Is there a proper way to remove this?

    Thanks
    look through the download, delete all the files from your website, and run the uninstall???
    just an idea, dnno if it will work
    i may not know how yet, but i soon will....i hope :)

  10. #190
    Join Date
    Jul 2004
    Posts
    142
    Plugin Contributions
    0

    Idea or Suggestion Re: Supertracker

    Quote Originally Posted by PatF View Post
    For some reason that I can't for the life of me figure out my supertacker records each person twice. So when I look up the last 10 visitors I see the last five twice each. This is occurring on two seperate sites now.
    I use a tracker and see this problem too. I believe it stems from a SEO redirect cause but have never been able to narrow it down far enough to fix.
    Do you have a redirect in you .http file?

    Most likely cause.

    GJW
    http: // stampcommune . com

 

 
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