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  1. #1

    Default Template selection not working

    I think I understand how the Tool > Template Selection is supposed to work.

    I have tried this with two different templates, bookshelf and sage. With the same lack of results.

    I upload the template files to the correct locations in the includes folders. This makes sense, and seems to work fine.

    Then when I go to the template selection page, and click edit, the new templates show up. I select one, and click update. This sends me to the admin home page (rather than an updated template selection page as expected), and the template does not change, either in the template selection page or on the live site.

    So, it seems like something in my install is broken? Where should I start for troubleshooting?

    This is an upgrade to 1.3.8 from 1.3.7, with only two modules running, attributes with stock and contact info sidebox.

    The url is 2neat.com/magazines

    Right now, a slightly messy but unchanged Classic Contemporary Green is Running. I would like to just change the template to sage, and be done.

    mark

  2. #2
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
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    Default Re: Template selection not working

    Have you installed the security patch?

    www.zen-cart.com/forum/showthread.php?t=130161

  3. #3

    Default Re: Template selection not working

    Yes, I believe I am completely up to date and patched. Zen Cart version says this:

    Zen Cart 1.3.8a
    Patch: 1::
    Database Patch Level: 1.3.8
    v1.3.8 [2010-02-02 18:06:18] (Version Update 1.3.7->1.3.8)
    v1.3.7.1 [2007-08-13 16:02:28] (Fresh Installation)

    Is there something further I need to check?


    mark

  4. #4

    Default Re: Template selection not working

    So, a little more information.

    I cannot make a new admin user either. I go in and add a new admin, with name, email and password and click save, I get sent directly to the admin home page, and no new user is added.

    So, it seems like I don't have full admin privileges on my normal account, so it is ignoring these changes?

    Is there a page or config files the control what a user can do? Perhaps I am not actually an admin, so I cannot make changes to the actual cart setup?

    mark

  5. #5
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
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    Default Re: Template selection not working

    Quote Originally Posted by woodenski View Post
    So, a little more information.

    I cannot make a new admin user either. I go in and add a new admin, with name, email and password and click save, I get sent directly to the admin home page, and no new user is added.

    So, it seems like I don't have full admin privileges on my normal account, so it is ignoring these changes?

    Is there a page or config files the control what a user can do? Perhaps I am not actually an admin, so I cannot make changes to the actual cart setup?

    mark
    make sure you've uploaded the admin folder from the security_patch_v138_20090619 to your server.

  6. #6

    Default Re: Template selection not working

    Yup, that was the solution.

    Each of the four files were there, but I replaced them anyway. Now all seems to work fine.

    Thanks for your help Clyde, and for insisting that I do it again.

    mark

  7. #7
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
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    Default Re: Template selection not working

    Quote Originally Posted by woodenski View Post
    Yup, that was the solution.

    Each of the four files were there, but I replaced them anyway. Now all seems to work fine.

    Thanks for your help Clyde, and for insisting that I do it again.

    mark
    glad you got it sorted

 

 

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