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  1. #1
    Join Date
    Feb 2010
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    4
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    Default Customers asked for cpanel login!

    for some reason when a customer goes to my zencart store it says "a user name and password is being requested. the site says "cpanel""

    how can i change this ??

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
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    Default Re: Customers asked for cpanel login!

    Did you or someone use CPanel to password protect your site while it was under development? If so, check in CPanel to remove the protection.

  3. #3
    Join Date
    Feb 2010
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    Default Re: Customers asked for cpanel login!

    Quote Originally Posted by stevesh View Post
    Did you or someone use CPanel to password protect your site while it was under development? If so, check in CPanel to remove the protection.

    i just checked and that isn't the problem
    is their anthing else??

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Customers asked for cpanel login!

    Where is your site?
    Zen-Venom Get Bitten

  5. #5
    Join Date
    Feb 2010
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    Default Re: Customers asked for cpanel login!

    Quote Originally Posted by kobra View Post
    Where is your site?
    www.dragonunderground.com.au

  6. #6
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Customers asked for cpanel login!

    Very unusual...
    I would definately have your host seek a corrective solution
    Zen-Venom Get Bitten

  7. #7
    Join Date
    Oct 2006
    Location
    Alberta, Canada
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    Default Re: Customers asked for cpanel login!

    [FONT=monospace]Whomever worked on the site added a link to: images/new%20stock.jpg" alt="NEW STOCK"

    The code uses a link to cPanel for some reason and just needs to be corrected.[/FONT]

  8. #8
    Join Date
    Feb 2010
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    Default Re: Customers asked for cpanel login!

    Quote Originally Posted by Website Rob View Post
    [FONT=monospace]Whomever worked on the site added a link to: images/new%20stock.jpg" alt="NEW STOCK"

    The code uses a link to cPanel for some reason and just needs to be corrected.[/FONT]


    thanks :) this has fixed my site. I have uploaded those pictures with Photobucket and it has fixed my problem

  9. #9
    Join Date
    Jun 2008
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    Default Re: Customers asked for cpanel login!

    I am having this same problem. My hosting service did recently install/annual update my SSL.

    Just so I don't mess it up... Where do I go from here ?



    I also just recently created this folder for photo storage.
    /public_html/taogemst_myzencart/imageupload

    Rob... What exactly did you do to correct this :

    "Whomever worked on the site added a link to: images/new%20stock.jpg" alt="NEW STOCK"

    The code uses a link to cPanel for some reason and just needs to be corrected."

    Oh... This is the pop up I am seeing that asks for username and password.


  10. #10
    Join Date
    Oct 2006
    Location
    Alberta, Canada
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    Default Re: Customers asked for cpanel login!

    I didn't correct anything, the person running their site did. They also provided a URL so I could see what they see and look further into their problem. Perhaps you could also?

 

 

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