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  1. #2151
    Join Date
    Aug 2006
    Location
    portlandish, oregon
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    Default Re: Google Base Feeder Support Thread

    I had this same problem and it's because Google doesn't like special characters. The descriptions in my products, when I used Easy Populate kept adding something like Acirc; in it. I had to manually remove all of them using the find & replace in my text editor.

  2. #2152
    Join Date
    May 2006
    Posts
    23
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    Default Re: Google Base Feeder Support Thread

    Yes - have been using Easy Pop today.

    Let me have a look

  3. #2153
    Join Date
    May 2006
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    23
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    Default Re: Google Base Feeder Support Thread

    Hmm....I looked in my upload sheet for EZ Populate.

    One of the items that had an error had the following symbol in the HTML ' rather than a ' .

    Having said that, the xml feed generated is displaying an ' as it should.

    This is not in the feed description column either. Rather description4. So still doesn't seem to tally to what gBase is telling me.

  4. #2154
    Join Date
    Aug 2006
    Location
    portlandish, oregon
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    Default Re: Google Base Feeder Support Thread

    What happens if you remove the hyphen from the description field that reads 'Rich Tone Music Ltd - Online Guitar Store'? I believe the general rule is alphanumeric only in Title and Description. Perhaps Google is counting '-' as a prohibited word...

    Or perhaps they are counting that whole sentence as promotional text. Which is also not allowed because the description is supposed to describe the specific product...
    Last edited by khopek; 9 Mar 2010 at 09:25 PM.

  5. #2155
    Join Date
    May 2006
    Posts
    23
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    Default Re: Google Base Feeder Support Thread

    Sorry - i meant to type
    Code:
    '
    which was generating an '.

  6. #2156
    Join Date
    May 2006
    Posts
    23
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    Default Re: Google Base Feeder Support Thread

    Sorry - i meant to type
    & # 39 ; with no spaces ;0)
    which was generating an '.

  7. #2157
    Join Date
    May 2006
    Posts
    23
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    Default Re: Google Base Feeder Support Thread

    Quote Originally Posted by khopek View Post
    What happens if you remove the hyphen from the description field that reads 'Rich Tone Music Ltd - Online Guitar Store'? I believe the general rule is alphanumeric only in Title and Description. Perhaps Google is counting '-' as a prohibited word...
    Will try. Although I have 980 other listings all working with the exact same entry.

  8. #2158
    Join Date
    Aug 2006
    Location
    portlandish, oregon
    Posts
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    Default Re: Google Base Feeder Support Thread

    If that's in the the same product feed, Google only gives you a sample of products with the 'errors'. Mine said 8 errors, but in fact it was like 200+.

  9. #2159
    Join Date
    Mar 2009
    Posts
    31
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    0

    Default Re: Google Base Feeder Support Thread

    I have followed the install and everything appeared to be going ok. Installed the sql patches with no problems.

    Install instruction 5. Go to Admin->Configuration->Google Base Configuration and setup all parameters;

    The google base configuaration does not appear in the admin>configuration section.

    I have the goggle base feeder under tools, but just can't get the config section to appear.

    I had also renamed my admin folder as suggested by the zen security updates a while ago, so uploaded the files to the new folder name and not the default admin. Can this be the problem, or any ideas why i can't get the config option to display in my zen admin

  10. #2160
    Join Date
    Mar 2009
    Posts
    31
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    Default Re: Google Base Feeder Support Thread

    I sorted the orginal problem with not seeing the config section. I had missed the php file in the root.

    I do have another problem though.
    When i try to create the feed i just get a blank page.
    When i look at the feed folder there are no files apart from the index file.
    I have checked that the feed folder is set to 777.

    I am not getting an actual error message, but the feed is not getting created

 

 

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