Return Authorization Module (RMA)

[sonjamichelle]

Turned out to be issues on the server side. Have it all sorted out now.

However, when I do get the RMA request in my inbox it's not formatted very well.

All the fields are jumbled together.

From: Sonja ThomasEmail: [email protected]
Number: xxx-xxx-xxxAddress: xxxx N Georgetown City: Round RockPost
Code: 78664Country: United StatesState: TXOrder Number: 2077Total
Value: Item Number: AR004M-2-XItem Name: M15A4 RIS (Crane Stock Model)Action
Requested: Refund------------------------------------------------------Reason: php
wrapper test------------------------------------------------------Office Use
Only:
From:

What file would I hunt down in order to clean this up?

[clydejones]

Turned out to be issues on the server side. Have it all sorted out now.

However, when I do get the RMA request in my inbox it's not formatted very well.

All the fields are jumbled together.



What file would I hunt down in order to clean this up?

Do a search through this thread. This has been discussed several times.

Also check your settings in admin -> configuration -> e-mail options

E-Mail Transport Method sendmail
E-Mail Linefeeds LF

[kgmmusic]

Do a search through this thread. This has been discussed several times.

Also check your settings in admin -> configuration -> e-mail options

E-Mail Transport Method sendmail
E-Mail Linefeeds LF

I am having the same formatting problem and searched this thread but could not locate a definitive fix, and none of the things I have tried have worked so far.

[clydejones]

Turned out to be issues on the server side. Have it all sorted out now.

However, when I do get the RMA request in my inbox it's not formatted very well.

All the fields are jumbled together.



What file would I hunt down in order to clean this up?

I am having the same formatting problem and searched this thread but could not locate a definitive fix, and none of the things I have tried have worked so far.

are you receiving these at plain text or in html format?

[kgmmusic]

I set it to HTML in the ADMIN but they are coming in as PLAIN TEXT and the formatting is like this:

From: Kevin McGurkEmail: [email protected]
Number: 615-262-7018Address: 1009 Preston DriveCity: NashvillePost
Code: 37206Country: United StatesState: TNOrder Number: 999Total
Value: 354.65Item Number: 411789Item Name: Toilet BowlAction
Requested: Refund------------------------------------------------------Reason: wrong
size------------------------------------------------------Office Use Only:
From: Kevin McGurk
Email: [email protected]
Telephone: 615-262-7018
IP Address: 98.240.57.43 - 98.240.57.43
Host Address: c-98-240-57-43.hsd1.tn.comcast.net
Date and Time: Sat Mar 13 2010 0:00:47 CST

[clydejones]

I set it to HTML in the ADMIN but they are coming in as PLAIN TEXT and the formatting is like this:

From: Kevin McGurkEmail: [email protected]
Number: 615-262-7018Address: 1009 Preston DriveCity: NashvillePost
Code: 37206Country: United StatesState: TNOrder Number: 999Total
Value: 354.65Item Number: 411789Item Name: Toilet BowlAction
Requested: Refund------------------------------------------------------Reason: wrong
size------------------------------------------------------Office Use Only:
From: Kevin McGurk
Email: [email protected]
Telephone: 615-262-7018
IP Address: 98.240.57.43 - 98.240.57.43
Host Address: c-98-240-57-43.hsd1.tn.comcast.net
Date and Time: Sat Mar 13 2010 0:00:47 CST

Try this and see if it helps.

just unzip the package and upload the includes folder to you server.

rmaemailfix.zip

[kgmmusic]

Applied your fix but no change in formatting.