Site just looks wrong - what have(n't) I done?

[Twaddle]

I get a 404 not found, with or without the double // before includes.
Maybe the OP is in the middle of deleting and reinstalling?

Looks like for once I was quicker than you

[Rick Yard]

Yep, I'm in the middle of a complete delete/reinstall.

[Twaddle]

Yep, I'm in the middle of a complete delete/reinstall.

Concentrate on it this time and stop chatting here LOL

[Rick Yard]

Still not working.

You can see this time I haven't even changed the permissions on the configure files. And still get the 500 error on the CSS files.

I've tried changing file permissions but no joy.

[Twaddle]

Two things...

1) Do fasthosts offer a cpanel/Fantastico installer for ZenCart? Maybe try that? It's not endorsed by Zen Cart itself, but it might lead you to see where the problem lies

2) I was lead to believe Fasthosts support was pretty good, might be worth dropping them a note asking what the issue is

It's not an error/issue I ever came across before, the only thing I can think to try now is changing the .htaccess files and renaming them to htaccess.bak

[Twaddle]

Wow!!! I tend not to go by anonymous reviews, but the 'evidence' here would suggest they're not so popular - http://www.reviewcentre.com/reviews80572.html

Mind you, in their defence, a lot of these guest clients of theirs do seem to be neanderthals.

[Vger]

Well, your stylesheets and lots of image/button files are still missing. What FTP programme are you using? And please don't say Internet Explorer!

Vger

[Twaddle]

Well, your stylesheets and lots of image/button files are still missing. What FTP programme are you using? And please don't say Internet Explorer!

Vger

I think we've already ascertained from what Rick said, the files have been uploaded and are showing from his side. Unless it's a fantastically bad FTP program he's using I can't see that's the issue here.

He's getting a 500 server error once he's uploaded them, not a 404...

[Vger]

Well, when I looked at the site just a few minutes ago, there was no "500 Internal Server" error, just no stylesheets and missing images/buttons.

As this is Fasthosts we're talking about there's one thing he can try, and that's to remove the .htaccess file from the includes folder, or edit it to read:

<Files "*.php">
Order Deny,Allow
Deny from all
</Files>

Vger

[Twaddle]

What I meant though, here is where his stylesheet should be, and it's giving the 500 error, not when you access the site itself

I'd agree about removing/renaming the .htaccess file, though editing it as you suggest I have no idea, either way, worth a try