Zen Lightbox addon [Support Thread]

[DarkAngel]

Just found out that jquery make a lightbox code for Zen....I'm going to uninstal the present one and give that a go......

yes exactly..that is why i ask you to compare the files. i found that out too yet sometimes even those with the auto banner do work with zen lightbox...

remember to use the uninstall sql script then remove all the files from the server before you upload the jquery one.

[gth73bg]

Hi, I have problem with the previous next buttons.
They only appear when you hover your mouse over them.
I would like to see buttons permanently,I guess it is not something complicated,but my knowledge is not enough to do it.
Thank you in advance for your help!
Zen cart - v1.3.8a
Zen lightbox - v1.5

[sweetjaime]

Hopefully someone cane help me - I installed lightbox, changed the names of the template folders like in the instructions, installed the SQL, configured it all in admin - but it doesn't work! When I click on one of my images it just enlarges the picture - it doesn't even popup!
here is the site in question http://www.shop.bella-bijou.com
thanks in advance

[DarkAngel]

Hopefully someone cane help me - I installed lightbox, changed the names of the template folders like in the instructions, installed the SQL, configured it all in admin - but it doesn't work! When I click on one of my images it just enlarges the picture - it doesn't even popup!
here is the site in question http://www.shop.bella-bijou.com
thanks in advance

make double sure you uploaded all the files...open both the zips folder and the server files and double check that each folder in the zip had its contents tossed into the exact same folder on the server

[KES99]

make double sure you uploaded all the files...open both the zips folder and the server files and double check that each folder in the zip had its contents tossed into the exact same folder on the server

Please excuse me for saying this and it it no way should be taken as a bad or nasty comment but:

It seems that every time somebody has a non standard template the lightbox just refuses to work. Not the fault of the lightbox but the template....perhaps you should write a caveat in the lightbox install somewhere about this, warning people who have non-standard templates (and who doesn't) that it may well take a lot to get it to work and that it is generally a fault of the templates....i.e. buyer beware ... even if it's free......

I personally spent two agonizing days and nights over the lightbox until I could prove that it was the template with jquery javascripting that was conflicting with the lightbox.....I'm now back to the template people to find a solution.....as they had modified jquery code so much that even the jquery lightbox didn't work.....

Of course there are those who just don't follow the install instructions...for them there is no hope...especially if english is not their first language.....

[DarkAngel]

Please excuse me for saying this and it it no way should be taken as a bad or nasty comment but:

It seems that every time somebody has a non standard template the lightbox just refuses to work. Not the fault of the lightbox but the template....perhaps you should write a caveat in the lightbox install somewhere about this, warning people who have non-standard templates (and who doesn't) that it may well take a lot to get it to work and that it is generally a fault of the templates....i.e. buyer beware ... even if it's free......

I personally spent two agonizing days and nights over the lightbox until I could prove that it was the template with jquery javascripting that was conflicting with the lightbox.....I'm now back to the template people to find a solution.....as they had modified jquery code so much that even the jquery lightbox didn't work.....

Of course there are those who just don't follow the install instructions...for them there is no hope...especially if english is not their first language.....

I totally agree. With some of the paid templates that have altered the jquery code...they charge you to fix it which is silly but that is life.

the jquery lightbox that I found at one of the template suppliers for one of my clients is the only "fix" I found since they wanted $150.00 dollars to fix it on their end...when if they had not mucked with the code to begin with , would not have broken it.

If I were the creator (which have not seen him about in a long time) I would look into it too. Bear in mind too that some addons use the same files as the store and other addons so it is always best to open the addon zip and compare file names with both the store software and other addons you have installed and to merge documents when possible....I usually set a ~ the the end of the file name of one that is getting overwritten, just in case for it is easier to delete the offending file and remve the tilde to get things back than to do other measures.

[sweetjaime]

make double sure you uploaded all the files...open both the zips folder and the server files and double check that each folder in the zip had its contents tossed into the exact same folder on the server

Yes, I have done that, but I am still having the problem. I had the problem with the image popups before I had lightbox installed.

[DarkAngel]

Yes, I have done that, but I am still having the problem. I had the problem with the image popups before I had lightbox installed.

trouble with popups...do you mean they do not show the little hover popup or that the main popup (the one that also is not working in lightbox) is the one giving you trouble.

what template are you using?

did you have any errors when installing either IH2 or lightbox?

[sweetjaime]

trouble with popups...do you mean they do not show the little hover popup or that the main popup (the one that also is not working in lightbox) is the one giving you trouble.

what template are you using?

did you have any errors when installing either IH2 or lightbox?

No errors when installing either.
By popup I mean that when I click on an image, it opens large, so that the whole page is just white background, and the image, and you have to hit the back button on your browser to get back to the item description. This is rather than the larger view image popping up in a new window.
I am using the Modern Zen template.

[DarkAngel]

No errors when installing either.
By popup I mean that when I click on an image, it opens large, so that the whole page is just white background, and the image, and you have to hit the back button on your browser to get back to the item description. This is rather than the larger view image popping up in a new window.
I am using the Modern Zen template.

well shoot, and when you go to admin/tools/IH2 you see what you are supposed to see there...nothing missing or error messages....and can upload images right?