Simple Google Analytics - Support

[fergusmacdonald]

Hi,

I'm getting an error where some of my transactions are showing up with values of £1 in the conversion tracking numbers.

I've had a look over which ones they could be, and there appears to be no correlation between customer, country, products purchased, order total, checkout currency, tax status and a few other things.

Any ideas why this might be happening would be much appreciated.

Running a fairly modified 1.3.8a and SGA 1.2.2:
• Tartan database (custom)
• Multi-site module (largely custom)
• Product sort – sorts products by popularity (custom)
• Automated currency update
• Capitalise sign-up fields
• eBay exporter (don’t use this)
• Encrypted Master Passwords
• GoDaddy sidebox showing SSL certificate
• Google Base Feeder
• Google Sitemap
• Module Manager
• Quantity Discount
• Simple SEO URL’s
• Simple Google Analytics
• Super Orders

[Shane78]

Found the problem, in "admin/tools/admin settings" then click on "permissions". Find Google Analytics under 3rd party mods and put a check mark.
I did not read anywhere in the install information to check/complete the above step.

By that i guess you have Admin Profiles installed?.. which is a totally different mod. Bit unfair to assume Econcepts should have wrote this mod's user guide with Admin Profiles in mind... dont you think?

Also I did have this working on a site with FEC. But I removed FEC after 3 weeks of trading as I simply didn't like it. Never had any technical problems tho.. so cant help other than letting you know they both worked for me.

Also it might be best to list all your other mods you use and any other modifications...

[gaffettape]

Just installed this mod, few quick questions:

In my GA account profile I have the following settings:

Website URL: http://www.myurl.com/
Default page [?] : left blank
Time zone [?] : (GMT+01:00) London
Exclude URL Query Parameters: left blank
E-Commerce Website: Yes
Site Search [?] : Do Track Site Search (Yes - with Query Parameter as 'keyword='
Currency displayed as: British Pound Sterling (GBP UK£)

Just wanted to check these are the correct settings.

Thanks.

[g1smd]

I use: Exclude URL Query Parameters: zenid.

[EZorb]

By that i guess you have Admin Profiles installed?.. which is a totally different mod. Bit unfair to assume Econcepts should have wrote this mod's user guide with Admin Profiles in mind... dont you think?

Also I did have this working on a site with FEC. But I removed FEC after 3 weeks of trading as I simply didn't like it. Never had any technical problems tho.. so cant help other than letting you know they both worked for me.

Also it might be best to list all your other mods you use and any other modifications...

Your are correct we all should list mods installed like fergusmacdonald above does, that is on my do list. I had installed some mods so long ago and have really forgot what each one does then you finally think the way your cart works is plain 1.3.8a until something goes wrong. Since I deal with mostly the like me elderly customers need everything on one page. I have not re-installed it yet so don't know outcome yet.

Thanks for the reply.

Larry

[g1smd]

I had installed some mods so long ago and have really forgot what each one does

I create a log of all changes made to a site from initial install, names and version numbers of add-ons, backup copies of original and changed files, and anything else to help build the whole thing from scratch again should it ever become necessary.

[EZorb]

I create a log of all changes made to a site from initial install, names and version numbers of add-ons, backup copies of original and changed files, and anything else to help build the whole thing from scratch again should it ever become necessary.

That is the only way to do it........... Others beware one day you will need this information!

Larry

[econcepts]

Is anyone using Google Analytics with Fast and Easy Checkout (fec) mod.?

I had is installed and remove it because I noticed on "new customer" "returning customer" page that the Right Side and Left Side Side Boxes were missing. I did not get any error just extra wide "new customer" "returning customer" page.

I am going to re-install "Google Analytics" to see if it will work with fec installed. If someone knows the answer I would appreciate the information.


Thanks

Larry

Larry, just wrote you a PM on this. I will look into it, but am using it just fine with FEC on a few sites. No issues.

[econcepts]

Hi,

I'm getting an error where some of my transactions are showing up with values of £1 in the conversion tracking numbers.

I've had a look over which ones they could be, and there appears to be no correlation between customer, country, products purchased, order total, checkout currency, tax status and a few other things.

Any ideas why this might be happening would be much appreciated.

Running a fairly modified 1.3.8a and SGA 1.2.2:
• Tartan database (custom)
• Multi-site module (largely custom)
• Product sort – sorts products by popularity (custom)
• Automated currency update
• Capitalise sign-up fields
• eBay exporter (don’t use this)
• Encrypted Master Passwords
• GoDaddy sidebox showing SSL certificate
• Google Base Feeder
• Google Sitemap
• Module Manager
• Quantity Discount
• Simple SEO URL’s
• Simple Google Analytics
• Super Orders

What does the error message say? This mod should work with most installed mods. I would need to know what the error message says to let you know what to do with that.

[econcepts]

Bit unfair to assume Econcepts should have wrote this mod's user guide with Admin Profiles in mind... dont you think?

Thanks. :) I would agree that the standard install does not take into consideration that all users have Admin Profiles installed. I could add it to the readme for those that need it but it would merely be a side note for those that aren't aware they have to activate any third party module they install (not just this one) if they have Admin Profiles installed.

Also I did have this working on a site with FEC. But I removed FEC after 3 weeks of trading as I simply didn't like it. Never had any technical problems tho.. so cant help other than letting you know they both worked for me.

Yes on this as well. I too have it working on a number of sites with FEC and have had no issues. It should work with most of the mods out there. The only conflict I have seen to date involved sites that wanted to integrate JAM or JROX affiliate tracking. There is a small fix for that (under those circumstances) which I posted for those who need it.