Store is here:
http://www.andersonpower.com.au
Thanks,
Shane
Store is here:
http://www.andersonpower.com.au
Thanks,
Shane
The problem is combination of your product data and the methods that you have allowed - At least that is what I found with the first item I randomly picked from your store.
The product Anderson PP15/45 Insertion & Extraction Tool has weight and size dimensions that allow it to be mailed at letter rates, but you have disallowed letter rates as an acceptable shipping method, and at the same time the module has been set to hide the parcel rates if the item is letter sized.
None of the above will explain why "has been going on now for about 24 hours" (as per your original post), unless of course you made a change to one (or more) of your settings or product data in the last 24 hours (but you would have mentioned that, wouldn't you?) so for all I know there may still be an undiagnosed problem and I just got lucky (unlucky?) in that the random item I picked for testing is actually a different problem than the one you are reporting?
Cheers
Rod
Thanks Rod,
That explains a few "strange" things that happen. I guess if I knew what I was doing, it would be a lot easier!
Regards,
Shane