[Done v1.3.9b] Tax name wont show up on order if tax is 0.00

[Decostyle]

Hi Rod,

Appreciate your time looking into this. I thought about this yesterday and came to the same conclusion you did that it would be better off just disabling display of tax if value is 0% to avoid confusion. This works if the website is just for retail business.

However we do have another one which does business for retail and wholesale. Resellers are tax exempt if they show us their resale certificate. So for purposes of record we need to show an invoice that says Texas Sales Tax= 0% even if ship address is within Texas.

Having said that. These are the results of the settings as you outlined:

SETTING
Tax Class-Taxable Goods
Tax Rate- Texas Sales Tax 8 %
New Tax Rate - Shipping Tax 0% (or valid %)
Shipping Module - UPS Tax Class = Taxable Goods (shipping tax)
Sales Tax display status - 1 (display even when 0)
Split Tax - on

RESULT CUSTOMER IS TAX EXEMPT:
Sales Tax = 0.00% (Texas Sales Tax =0.00% does not appear)

RESULT CUSTOMER IS TAXED:
United Parcel Service (1 x 1.25lbs) (Ground): $12.81
Sales Tax: 0.00% <--this is the 0.00% tax
Texas Sales Tax (8%): $1.38 <--tax for the item
Sales Tax + Texas Sales Tax (8%): $1.02 <--tax on shipping

This may not work as it would cause some confusion I think.

I will check to see if this occurs on a fresh install of zencart with the tax exempt module installed.

[Decostyle]

Fresh install of zencart 1.3.9a, with tax exempt module has the same problem. When tax is exempt or 0 and tax status is set to display even if 0 the description disappears and ":$0.00" is what shows up.

Let's say we take out the tax exempt module and run the store normally even if it is a wholesale site and therefore will have customers who are tax exempt.

If customers are not immediately charged, we can just leave the tax info there and edit it out upon shipment. However, if payment is processed through a gateway and it is immediately charged, we will have to end up refunding the customer every time.

Is this something that can be fixed rather easily or is this a major fix that needs to wait until the next zencart version?

Just wondering because 2 of our sites are wholesale sites.

[RodG]

Fresh install of zencart 1.3.9a, with tax exempt module has the same problem.

Hey, I just finished typing pretty much the same thing to you. (Our postings must've crossed paths in the ether).

Is this something that can be fixed rather easily or is this a major fix that needs to wait until the next zencart version?

This is something for the Devs to look into and respond.

Although it may seem like I have some idea what's going on, the truth is, this is an area of code that I'm really not familiar with, and if the person that originally reported this problem had anything more complex than they described I probably wouldn't have even gotten myself this far involved.

So, sorry *I* can't be more helpful, but I reckon that between us we have given the Devs a *lot* of good/useful information that will help them produce a solution without having to do a lot of this 'preliminary' fault finding groundwork.

Cheers
Rod

[Decostyle]

Another update to give the DEVS more info:

Fresh install of 1.3.9a
No tax exempt module installed.
Tax set to display even when 0

Result:
No description appears, only ":$0.00"


1.3.8a having the same same settings with tax set to display even when 0 correctly shows description as "Sales Tax: $0.00". Seems like from 1.3.8a to 1.3.9a some bug fixes on the Tax calculation may have broken something.

Hope that helps!

Thanks for helping Rod. Right now am doing upgrade testing and am stuck because of this which would be a problem on our wholesale site.

[DrByte]

A fix for this is included in the upcoming v1.3.9b which we hope to release any day.
Carry on with the rest of your upgrade. Applying the 139b updates will be very quick if you're already done upgrading to 139a ;)

[GG01]

Upgraded to 1.3.9b
Show Tax Display Status is set to 1 (show even when $0) after the upgrade tax lines that are not applicable to my customer are showing... they are technically $0 but since they don't apply to this customer they should not show:

Ontario Customer:
Sub-Total: $64.00
Shipping: $9.95
8% PST: $5.12
5% GST: $3.20
8% PST + 5% GST: $1.29
13% HST $0.00 (should not show - only for Eastern Canada NS, NF, NB)
Tax Exempt: $0.00 (for US customers only)
Total: $83.56

Any suggestions other than moving the 1.3.9a file back over?
Thanks!

[DrByte]

You have two options:

a) set it to NOT display $0 when it comes to zero. (Most north american customers will be fine with that, and you're talking about such customers in your example)
b) let them show the $0 anyway, as it's no difference in the end ... they're not charged the tax that doesn't apply to them

Meanwhile, we'll look at the code some more.


The code changes for that from 1.3.9a to 1.3.9b were not contained in just one file. It was more complicated than that ;)

[RodG]

Having said that. These are the results of the settings as you outlined:
<snip>
This may not work as it would cause some confusion I think.

I'm inclined to agree. I'm sure these results may give the devs a better idea how to tackle the problem though. As for me, I'm currenlty a bit 'brain dead' (having spent the last 4 days in bed with a fever)... Scary thing is, I don't even remember posting that message with my suggestions to you.

I will check to see if this occurs on a fresh install of zencart with the tax exempt module installed.

My initial checks into this problem did suggest that it only occurred with a 1.3.9 upgrade rather than a fresh install, but subsequent testing and checking indicated that this wasn't the case, It had more to do with the tax status of the items in the carts I was testing with.

Cheers
Rod