OLD Super Orders 2.0 (See v3.0 thread instead)

[DivaVocals]

SO 2.0 rev46.
I have already ftp'd the original, working super_* files back into the admin, and it still doesn't load.

Are you running an older version of Zen Cart as well??

Unfortunately, I can't help you with Rev46 issues.. Suggest you download the latest version of Super Orders (Rev48). If you are attempting to make the changes required to display the full shipping information (as posted in several posts in this support thread) then you will want to take a look at Rev48 which compiles a BOATLOAD of posted fixes to Super Orders from over a 3-4 year period (including the display of the full shipping data).

[belaze]

Do you mean the page header / footer that isn't viewable on your monitor but shows up on the printer? Sounds like a setting in your browser.

If you're using Internet Explorer, go to File->Page Setup, and modify the settings for the header and footer.

BTW, if you're really using 'admin' as your store manager subdirectory, you should change this (see thread on protecting your site)

Thanks alot - that pointed me in the right direction.

Yes, I have changed my admin name location.

[DivaVocals]

SO 2.0 rev46.
I have already ftp'd the original, working super_* files back into the admin, and it still doesn't load.

It just occurred to me that your screenname indicates that you're a firefighter.. Howdy!!! I work in App Development for a medium sized fire district in CA!!!

[chinook]

using version 1.3.8a

I just installed this mod and I was wondering how to show a partial refund on the invoice?? Is this possible?

For instance the customer was overcharged for shipping and I refunded it through paypal which of course paypal lets them know but I would like that to show on their invoice.

Thank you!

[DivaVocals]

using version 1.3.8a

I just installed this mod and I was wondering how to show a partial refund on the invoice?? Is this possible?

For instance the customer was overcharged for shipping and I refunded it through paypal which of course paypal lets them know but I would like that to show on their invoice.

Thank you!

You could enter a negative payment with the payment type as "Adjustment".

[hnxtdy]

I have some troubles in that super order does not show some orders paid by credit card. There is no purchased item shown in the invoice or the packing slip. Neither email notification was received. This "missing order" can only be found in batch status update and batch form printing.

Another thing I want to change is status of payment in invoices. Every incoice indicates "balance due" even though I have received the payment. The invoice looks like a bill more than what it is supposed to be.

I am attaching a copy of two recent invoices to show the problem. I am using the latest version of super order, and v1.38a ZC.

Any word will be appreciated. Thank you for help.

[DivaVocals]

I have some troubles in that super order does not show some orders paid by credit card.

The sample order you attached is a PayPal order.. If you look through the documenation and this support thread you will see that since the initial release of Super Orders the automated entry of payment records for PayPal paid orders has NEVER been a Super Orders feature, abut there are plenty of posts in this support thread which cover ways to add this. (I've not tried any of them but reliable members have and seem to be happy with the results)

There is no purchased item shown in the invoice or the packing slip.

I am not sure what issue you are describing here..

Neither email notification was received. This "missing order" can only be found in batch status update and batch form printing.

Again not enough detail to understand the problem you are describing.. Which order notification?? If you are referring to the customer and storeowner order notifications received AFTER the order is place, these are not controlled or affected by Super Orders

Another thing I want to change is status of payment in invoices. Every incoice indicates "balance due" even though I have received the payment. The invoice looks like a bill more than what it is supposed to be..

See my previous comments with regards to PayPal payments

[hnxtdy]

Thank you very much!
I will check your previous posts.

[hnxtdy]

I found the problem occurs whenever I tried to pay by credit card through Paypal Payment Pro. The confirmation page is blank, and no email notification was sent out to owner or customer.
I tried using Debug Error Logging Utility to find the problem, here are the messages from the debug files:

[25-May-2010 09:32:35] PHP Warning: Division by zero in /home/content/xxxxxxxxxx(my directory)/html/includes/modules/order_total/ot_group_pricing.php on line 79

[25-May-2010 09:32:29] PHP Parse error: syntax error, unexpected $end in /home/content//xxxxxxxxxx(my directory)/html/includes/classes/super_order.php on line 557

[DivaVocals]

Chances are this has always been broken. I wish I could help, but only one of my clients uses PayPal Payment Pro and he does not use Super Orders... Maybe someone else can chime in if they know what the error means.. Do you get the errors when you use the default orders.php??

I found the problem occurs whenever I tried to pay by credit card through Paypal Payment Pro. The confirmation page is blank, and no email notification was sent out to owner or customer.
I tried using Debug Error Logging Utility to find the problem, here are the messages from the debug files:

[25-May-2010 09:32:35] PHP Warning: Division by zero in /home/content/xxxxxxxxxx(my directory)/html/includes/modules/order_total/ot_group_pricing.php on line 79

[25-May-2010 09:32:29] PHP Parse error: syntax error, unexpected $end in /home/content//xxxxxxxxxx(my directory)/html/includes/classes/super_order.php on line 557