ozpost shipping module

[Mike_Dean]

You (appear) have everything set up right..

It's the weight of each item (or lack of it) that appears to be the issue.

If I add one chart, I get no rates, but if I add 10 charts I get rates.

What measurement are you using in the module ?

Check what weight you are using as a default, and check what weight you are entering for each item.

Also check the dimensions..

When I add 1 chart I get dimensions of 32.4x22.9x.01 so that's a width of 1mm ?? Obviously the width of the paper..! I'd make that 10mm...

[integrity_designs]

You (appear) have everything set up right..

It's the weight of each item (or lack of it) that appears to be the issue.

If I add one chart, I get no rates, but if I add 10 charts I get rates.

What measurement are you using in the module ?

Check what weight you are using as a default, and check what weight you are entering for each item.

I have checked and double checked all this. This is the strange this.

The weight is in gms in Ozpost module and it was changed in the english file from lbs.

I have the same measurements I used from my previous install (and that worked which were as follows in this order including weight:
113
0.01
32.40
22.90)

If 1 qty is selected, it should be a letter price.

I would be happy to be seeing that

Kind Regards Casey

[Mike_Dean]

What you have you got this option in the module set to ?

Hide parcel rates if letter sized ?

[integrity_designs]

What you have you got this option in the module set to ?

Hide parcel rates if letter sized ?

I had that as Yes.
I had even had it as no.

Still no change.



Very frustrating.
Kind Regards Casey

[Mike_Dean]

I had that as Yes.
I had even had it as no.

Still no change.



Very frustrating.
Kind Regards Casey

Have you had any luck ?

I just tried changing one of my products to match your dimensions and it would NOT work, so it's not the module (at least I would have thought not..)

I just changed the order order of the dimensions to ;

Weight : 113
Height : .01
Length : 22.9
Width : 32.4


Admin settings are gms

With this and 1 of the item in the cart, I get Large Letter (0-125gms) rate returned;

With 4 in the cart I get Large Letter (250-500gms) rate returned

Any more and I get standard shipping rates..


Does this sound correct ?

[integrity_designs]

Thanks, I had them around the wrong way - the length and the height.
Kind Regards Casey

[RodG]

Thanks, I had them around the wrong way - the length and the height.
Kind Regards Casey

That shouldn't make any difference. Regardless of what the 'labels' indicate, the ozpost module always treats dimensions in the following way:

The longest dimension is always considered to be the 'length'
The shortest dimension is always considered to be the 'height'
The remaining dimension is always considered to be the 'width'

If changing the dimensions around seemed to have cured your problem, it would be because something else got changed at the same time.

Cheers
Rod

[integrity_designs]

That shouldn't make any difference. Regardless of what the 'labels' indicate, the ozpost module always treats dimensions in the following way:

The longest dimension is always considered to be the 'length'
The shortest dimension is always considered to be the 'height'
The remaining dimension is always considered to be the 'width'

If changing the dimensions around seemed to have cured your problem, it would be because something else got changed at the same time.

Cheers
Rod

So what would it have been then because nothing else has been changed apart from those two things? It really has confused me.

[RodG]

So what would it have been then because nothing else has been changed apart from those two things? It really has confused me.

This is Impossible for me to say (else I probably would have suggested it)

I guess one possibility is that your original dimensions weren't what you thought they were... eg ".O1" or ",01" (comma zero one). instead of ".01".

Feel free to make your own guesses 'cos that is all I'm doing.

Cheers
Rod

[vicpug]

The new Ozpost module is interesting, especially with the ability to split into multiple parcels. I cannot get the weights to all by in sync. All items are in Kilograms, and Ozpost is configured for Kilograms. The Debug shows that the Cart weight 18000 grams which is correct. But the size / weight debug line shows 18.00 grams ! Is there another configuration entry that I have not set.

cheers