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  1. #1
    Join Date
    Jan 2010
    Posts
    17
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    Default Cannot instantiate email function

    I keep getting this error every time I try to check out of my store

    Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.

    I checked said items, and filled int the nesssesary info, but when I click save, or update, it dosen't seem to want to save the info I entered

  2. #2
    Join Date
    Jun 2007
    Location
    Eustis, Florida, USA, EARTH
    Posts
    836
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    Default Re: Cannot instantiate email function

    Have you resolved your issue? If so, how?

  3. #3
    Join Date
    Aug 2006
    Posts
    254
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    0

    Default Re: Cannot instantiate email function

    1.38a

    Not sure if this is the case with you but I just had this happen all of a sudden with no changes on my end.

    Turns out a very minor PHP version upgrade to 5.2.13 was the culprit for me.

    Fortunately I was able to simply upload the /includes/classes/class.phpmailer.php file from the newest ZenCart version 1.3.9 and things got working again.

    I saw and read a lot of these in my searches but this one was the most recent with no solution so here it lies. Lots of other potential causes and solutions so do some reading too.

    Hope it helps someone.

  4. #4
    Join Date
    Nov 2009
    Location
    UK
    Posts
    1,090
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    0

    Default Re: Cannot instantiate email function

    Quote Originally Posted by Jeffey View Post
    1.38a

    Not sure if this is the case with you but I just had this happen all of a sudden with no changes on my end.

    Turns out a very minor PHP version upgrade to 5.2.13 was the culprit for me.

    Fortunately I was able to simply upload the /includes/classes/class.phpmailer.php file from the newest ZenCart version 1.3.9 and things got working again.

    I saw and read a lot of these in my searches but this one was the most recent with no solution so here it lies. Lots of other potential causes and solutions so do some reading too.

    Hope it helps someone.
    Thankyou, worked perfectly.

 

 

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