Quote Originally Posted by osaeed View Post
I have a issue that is making me stop to use Super Orders.

When I go to Customers --> Super Orders and click on an order... and lets say I choose a new status (old status is pending) processing, I did place a check to this Check here to send change in status email to customer. I check my email and the status says Pending. It doesn't change the status from pending to processing. But i do get the emails.

So I go to Customers --> Orders and use the regular order and it works just fine and in email too.

What could be an issue? What file do you need to check? thank you.
Are BOTH checkboxes checked??